Excellent and very fast service, will definitely use again We hadn't used this particular supplier before but because our normal one had run out of stock we didn't have a lot of choice....but what a great decision. They have been absolutely excellent - easy to use web site, free postage on our order, plenty of information by email to keep us up to date as to how things were progressing and next day delivery. Highly recommended.

Good prices but not sure about the products My order delivered next day and a replacement also dispatched super fast, but the first item had creatures in it ( brown weevils/ beetles?) and arrived in a damaged box. The replacement also arrived very quickly, but again the box and contents looked li,e very old stock that had been lying around for a long time and stored in below optimum conditions

These dog toys are a hit with my furry… These dog toys are a hit with my furry friend; they're not only durable but also provide hours of entertainment, making playtime a joy.

CUSTOMER SERVICE? Have used Swell Pets for years now and always been v.happy indeed but seem to have zero customer service skills and too busy to cancel my order and refund after processing an order for 5 days with no disptach. Inability to be contacted by phone,email,or messenger on FB.Apparently they're v.busy with Covid unlike us Health workers and 3-5 days to answer anyone???Email to CEO on it's way too now.Awaiting discount voucher to be applied.Mailed and asked again,no code.Mailed again and asked again

Fluvac Great product. Left a bit of dirt in the tank to trial this new product. Amazing, does the job perfectly. Easy to use, clean and tidy. Swell has a company has been amazing. Had a minor issue with yodel (who doesn't) but the Swell customer service team was straight on the case and dealt with immediately. Thank you and I look forward to purchasing other products from you in the future.