Allan Lundie
GBJust wanted to say WOW what a company Just wanted to say WOW what a company, ordered parts on-line on Thanksgiving day (22 Nov) and received them on Saturday (24 Nov) afternoon. Now that's what I call service, something unheard now a days from other companies. Another thing I didn't notice when I placed my order was your in Michigan another plus in my book. I'll be installing all the new parts today and look forward to hearing our Dyson DC17 humming like brand new one again. Again Thank you for the great service and if I ever need any parts again I'll be contacting you again.
Ahmad A. Suleiman
GBMy Dyson DC41 vacuum handle arrived… My Dyson DC41 vacuum handle arrived quickly and efficiently by the United States Postal Service in just three days. Parts were OEM quality with well reasonable prices and shipping options on Vacuum-Direct.com. I highly recommend purchasing all of your vacuum parts and accessories through Vacuum-Direct.com. Thank you so much and I will be sure to shop on the site again in the future when needed.
WY
GBDO NOT BUY FROM THIS WEBSITE I placed an order for items totaling over $100. They confirmed order and immediately charged me. After a week with no further information about shipping or any updates at all, I emailed and called them. Email went unanswered and their “customer service” call line automatically bumps to voicemail, which I left, also unanswered. Weeks later, several more emails and voicemails later, still zero response, zero updates, and no items from my order have been sent to me. I am in process of disputing charges and consider this company to be a complete scam. How reputable vacuum brands (Dyson, Miele etc.) are sold on their site is unbelievable to me, they should discontinue their relationship with this company completely. In short, total scammers! Do yourself a favor and DO NOT BUY FROM THIS WEBSITE!!
Justin Moore
GBgreat place and product Finding the needed product was easy, placing the order and payment process was easy and quick. The part was exactly what I needed and shipped out quick. Only issue was the shipping notice came via email after the product already arrived in my email. But USPS is always unreliable with shipping notices, so I’m sure the company received it late. Would definitely recommend and will likely buy my next vacuum from here.
Sara S
GBGreat parts and quick delivery I was about to purchase a new Dyson to replace my 7 year old DC25 because the extendable hose had cracks in it. I had never even thought of purchasing a replacement part (duh!) until a friend mentioned it. I found the part on VacuumDirect.com for a reasonable price. I also purchased 2 new filters. The order shipped very quickly, which I was so pleased about. The parts are genuine and the install was a breeze. I would definitely order from here again.