Dazzling Cleaning

78701, Austin, United States
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2.25
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

75.00%

1

10.00%
About Dazzling Cleaning

Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.

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Yah
GB

It's impossible to speak to anyone It's impossible to speak to anyone. Their policy says you can cancel up to 24 hours without being charged. I rescheduled my appointment 48 hours ahead of time and they did not notify the cleaner, so I'm going to be charged anyway. If you have any issue, there is no way of speaking to a human at all. They charge $50 monthly, no customer support. I'll never use them again!

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T C
GB

You are stuck in a contract membershi for 6 months You are stuck in a contract membership for 6 month at $49 every month and every 6 months it starts over. My second 6 months they charged me $154.25 for early cancelation. Just be prepared that you are stuck in the membership for 6 months at $49 a month

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Tina Coladda
GB

Double charged, totally unprofessional cleaner I had one cleaning service with them that was decent; however, the cleaner was a bit incompetent. He lacked knowledge of basic cleaning techniques and time efficiency, which required constant micromanagement, proving to be extremely annoying. Apparently, he juggled five other jobs, from teaching English to making deliveries, which likely contributed to his lackluster performance. Nevertheless, I was double charged for the service without any explanation whatsoever. I filed a dispute with my bank because it was impossible to reach a real human in their customer service department. Honestly, saving $50-$70 was not worth the stress it caused.

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Jonathan Sackheim
GB

Cleanings happened Cleanings happened, but can't find how to cancel. Avoid.

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Ruthie
GB

This company has no direct contact… This company has no direct contact numbers. They only have text and email which has a response time of twenty-four hours. Cleaners will not show up at random and leave you hanging. They will continue to take money from your account after the six-month contract is complete. They will try and force you into a second contract even after you have canceled. There seems to be a lack of integrity. And poor communication access. Be careful when using Dazzling Clean.

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