The installers who came to my home are by far the best in town The installers who came to my home were so professional and respectful. Did a fantastic job! My carpet is beautifully installed especially given the pattern they had to deal with! I would highly recommend this crew to anyone. Completely trustworthy, kind and happy to be on the job, which is rare these days. They were 5 star in my book!

Dye Problem Resolved I experienced a unique situation. Where the carpet was spliced, there was a color difference between the two pieces. This was a manufacturer issue, not an installation issue. Rather than have the carpet replaced and have to move all of the furniture again, I worked with the manager of installations to have the lighter carpet piece dyed to blend in with the darker colored piece. The dyer did a good job and I don't notice the color difference anymore. The installers were excellent. They were brothers who enjoyed working together. I love the Lee's carpet. It is high quality with an excellent warranty.

This was an easy decision for my wife and I This was an easy decision for my wife and I. The time was given to us to properly brief us on the various products and quality within each carpet display. We educated ourselves and found a great color with a better than market price. We even compared carpet with other shops to solidify our decision. For the cost, quality, and craftsmanship of the product Carpet One has for the consumer, this is an easy decision. We love our new carpet and will be using Carpet One for future purchases.

My experience working with ICC … My experience working with ICC Restoration Project Manager, Chris as well as his flooring rep from Carpet One, josh. We the best. Took the time to explain the process, the differences. Chris’s knowledge was excellent and always willing to answer anything or explain the policy or process Did what they could to make our water damage as easy for us to handle as possible. Chris kept in great contact and any questions or issues I had we’re dealt with by him and always he always kept me updated or in the loop. Chris and the company’s he works with have made our experience dealing with water damage, and insurance claim much easier than if our experience wasn’t so great.

Raving fan. Excellent experience from in home carpet consultation, and room measurements, to carpet selection and project quote. Order was placed and carpet was available within 8 business days. My project included all living areas on 1st and 2nd levels. The installers completed the job in 2 separate visits per our request with no additional trip charge. Installers were on time, polite, and cleaned up, hauled all debris away. Workmanship was great. Excellent experience. I am a raving fan.