Dye Problem Resolved I experienced a unique situation. Where the carpet was spliced, there was a color difference between the two pieces. This was a manufacturer issue, not an installation issue. Rather than have the carpet replaced and have to move all of the furniture again, I worked with the manager of installations to have the lighter carpet piece dyed to blend in with the darker colored piece. The dyer did a good job and I don't notice the color difference anymore. The installers were excellent. They were brothers who enjoyed working together. I love the Lee's carpet. It is high quality with an excellent warranty.

Very disappointed in the seaming in… Very disappointed in the seaming in doorways. Called the company shortly after carpet was put in and they tried to fix the issue. Unfortunately is is not any better. We would not purchase carpeting or flooring from Bloomington Carpet One again.

Installation didn't occur according to … Installation didn't occur according to the plan laid out and what we paid for prior to installation. The installer decided the previous layers of vinyl didn't need to be removed so now there is a 1.5 in. transition from our dinning room and family rooms to the kitchen.

The installers who came to my home are by far the best in town The installers who came to my home were so professional and respectful. Did a fantastic job! My carpet is beautifully installed especially given the pattern they had to deal with! I would highly recommend this crew to anyone. Completely trustworthy, kind and happy to be on the job, which is rare these days. They were 5 star in my book!

Carpet was measured incorrectly + other problems Carpet was measured incorrectly - Time to install delayed. Date was set to install later - E mail the day before said, "sorry it will be a week later." Store manager was slow to answer my calls. Very little coordination between employees. Poorly managed store - Recommend people shop elsewhere for carpet.