They did an absolutely fantastic job … They did an absolutely fantastic job laying my carpet. The two guys didn't stop working from the time they got to my place till they left and the carpet looks beautiful! I couldn't have asked for better service. I would highly recommend Carpet One to anyone.

Botched install We ordered luxury vinyl. Carpet One laid a new subfloor and the vinyl bubbled up on the subfloor seams. Looks really bad and getting worse as time goes on. They couldn't seem to fix it no matter what they did. We really had to get back into the room so we accepted the floor as is and received a $700 discount which seemed reasonable at the time. We had no idea that the problem would worsten over time. Looks so bad that our guests even make remarks thinking it was a botched do it yourself project of mine. I always tell them that Carpet One did the install. We have other luxury vinyl floors that we have had no problem with with other installers.

Raving fan. Excellent experience from in home carpet consultation, and room measurements, to carpet selection and project quote. Order was placed and carpet was available within 8 business days. My project included all living areas on 1st and 2nd levels. The installers completed the job in 2 separate visits per our request with no additional trip charge. Installers were on time, polite, and cleaned up, hauled all debris away. Workmanship was great. Excellent experience. I am a raving fan.

The salesperson was great. The salesperson was great.! Little confusion the day of installation with carpet installers but quickly resolved with phone call back to the office. LVT flooring installers were great!! Too many carpet seems in well seen places in living room- only complaint. Quality of carpet and LVT is nice.

Carpet was measured incorrectly + other problems Carpet was measured incorrectly - Time to install delayed. Date was set to install later - E mail the day before said, "sorry it will be a week later." Store manager was slow to answer my calls. Very little coordination between employees. Poorly managed store - Recommend people shop elsewhere for carpet.