USA Auto Transport

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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About USA Auto Transport

USA Auto Shipping is Your One-Stop Auto Shipping Destination USA Auto Transport is a company dreamed up in 1957 by three best friends who loved their classic cars but had trouble finding a completely reliable company to transport them. Alex, our high-performance team manager, is a self-taught mechanic who still loves fixing up and showing his American-made classic car collection — which includes a dozen cars from the Ford Mustang to the Cadillac DeVille. John, our customer service manager, has won numerous customer service and sales awards. Before co-creating this company, he managed a corporate fleet transportation company. He still occasionally drives his 1959 Ford Galaxie Skyliner. Pete, our wizard of coordination and process management, put himself through college working as a race car technician. Together, we designed USA Auto Transport with a passion to be the country’s most reliable and trustworthy vehicle shipping company.

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Nadera danesh Persaud
GY

this amazing AB Auto Transport Corp… this amazing AB Auto Transport Corp Very reliable for shipping across the state. They just finished delivering my son's new Toyota Camry and he couldn't be happier. It was an early graduation gift and we wanted it to be a surprise. So the driver even went as far as timing the delivery for when our son was home. The car was picked up from the dealership was on schedule and the vehicle arrived safely! It only took to days to from Philly to Phoenix. my Dispach agent Mohammed Alami super friendly got my car transported in good order Definitely a 5 star effort.

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Deitra Rob
GB

Great coast to coast service Great coast to coast service. Timing was respectable, accurate, & reliable.

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Henry mkay
GB

After leaving a message here they… After leaving a message here they contacted me within an hr, with a great quote. I wasn't having to much fun fishing around for just the right place so I went with them. The staff kept me updated on the status of the transport, answered all of my questions and was accommodating to my needs. The cars arrived on time, in perfect condition and the driver was polite and professional. The shipping truck that moved my vehicle looked clean and well taken care of. That's a good indicator that they care about all details. They did a full walk through on the vehicle before I signed off for it confirm the job was done correctly.

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Shan
GB

Very bad experience USA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. Throughout the process, they didn’t tell me when there were delays. Every time I called they told me car will be delivered “today” or “tomorrow”. Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw a guy standing next to my car. I asked for bill of lading to sign but the driver doesn’t have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as “pick up damages”. Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my actual online BOL which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don’t think what they did is even legal. PS: you gave to go through all the troubles yourself to file for a claim with insurance company. USA Auto Transport is not gonna help you with anything.

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Tom Carry
GB

Highly Recommended pros My Vintage Mustang was going to be featured in an event and shipping needed to be flawless. I went through the list of businesses in my area and got along over the phone best with USA Auto Transport. Gary, the gentlemen who I spoke with over the phone also had a Vintage Mustang and took great care of his. I used enclosed shipping to Charlotte. Arrival was right on time and the vehicle arrived without any new damage. When wanted an update I reached out via email which they showed me how to do and put in my order number into the tracking system. Shortly after I got a response. They clearly know what they're doing. Thanks for taking care of my baby!

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