Jean
GBGreat and reliable car shipping service Great service. Reliable drive and timely delivery. Communication with the drivers and my main contact, Jordan were great. Definitely recommend their service. I used them twice already!
armybeef
GBDO NOT USE THIS BUSINESS! And now they're trying to do damage control...LOL And the idjits at Trustpilot are falling for it, "It'll also help them verify that you’ve had a genuine experience with their business" "so they’ve asked for more details about your review—like an order number or email" "and they’ve asked for more details to better understand your experience" My review stands, I mentioned dates, names, location, heck, like I said, they knew me by name, I had four different people call me by name, they know exactly who I am. They're also trying the same thing on Yelp, who deleted my review because I left it to the entire company and not just one location, but the stupidity in both websites simply amazes me, here's what Yelp had to say, "If you have firsthand experience as a customer of a business" Um, do you know how to read? "We're reaching out to let you know that our moderators removed reviews you posted to more than one business page, including USA Auto Transport" I left a review on the BUSINESS page, that means, different locations but SAME BUSINESS, SAME PEOPLE. So you want to delete my review, go ahead, I've copied and pasted the entire thing and sent it to myself, every time you delete it I'll repost it, and you delete my account, I'll just make another one and repost the review all over again, so go ahead, this will be fun. "Your review contains inappropriate language. Please change the highlighted text to post your review" Sorry idjits, didn't mean to hurt your snowflake feelings.
Albert J. Bailey
GB5 star effort Very reliable for shipping across the state. They just finished delivering my son's new Toyota Camry and he couldn't be happier. It was an early graduation gift and we wanted it to be a surprise. So the driver even went as far as timing the delivery for when our son was home. The car was picked up from the dealership was on schedule and the vehicle arrived safely! It only took to days to from Philly to Phoenix. Definitely a 5 star effort.
Patricia Disney
GBCar Shipping Pros USA Auto Transport was great. Shipped my BMW to NYC with them. It was easy to set up, easy to track and the rates were easy to understanding. Pricing was definitely competitive. The best is they were able to get started 2 days after I called. I booked last minute and they were able to meet my demands. Great hospitality when picking up my car. Thank You!
Shan
GBVery bad experience USA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. Throughout the process, they didn’t tell me when there were delays. Every time I called they told me car will be delivered “today” or “tomorrow”. Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw a guy standing next to my car. I asked for bill of lading to sign but the driver doesn’t have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as “pick up damages”. Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my actual online BOL which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don’t think what they did is even legal. PS: you gave to go through all the troubles yourself to file for a claim with insurance company. USA Auto Transport is not gonna help you with anything.