USA Auto Transport

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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About USA Auto Transport

USA Auto Shipping is Your One-Stop Auto Shipping Destination USA Auto Transport is a company dreamed up in 1957 by three best friends who loved their classic cars but had trouble finding a completely reliable company to transport them. Alex, our high-performance team manager, is a self-taught mechanic who still loves fixing up and showing his American-made classic car collection — which includes a dozen cars from the Ford Mustang to the Cadillac DeVille. John, our customer service manager, has won numerous customer service and sales awards. Before co-creating this company, he managed a corporate fleet transportation company. He still occasionally drives his 1959 Ford Galaxie Skyliner. Pete, our wizard of coordination and process management, put himself through college working as a race car technician. Together, we designed USA Auto Transport with a passion to be the country’s most reliable and trustworthy vehicle shipping company.

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Borgas Rodriguez
CA

Arrangements were made to ship a… Arrangements were made to ship a classic vehicle from Chicago to New Jersey. The management team was very responsive and was able to give me a quote within short amount of time via email. The vehicle showed up sooner than scheduled, and in perfect condition. The driver was very cooperative, and I was able to coordinate the drop off with him in real time as he got closer to my destination. Great all around experience....

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Henry mkay
GB

After leaving a message here they… After leaving a message here they contacted me within an hr, with a great quote. I wasn't having to much fun fishing around for just the right place so I went with them. The staff kept me updated on the status of the transport, answered all of my questions and was accommodating to my needs. The cars arrived on time, in perfect condition and the driver was polite and professional. The shipping truck that moved my vehicle looked clean and well taken care of. That's a good indicator that they care about all details. They did a full walk through on the vehicle before I signed off for it confirm the job was done correctly.

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Anthony
GB

Two Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.

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Albert J. Bailey
GB

5 star effort Very reliable for shipping across the state. They just finished delivering my son's new Toyota Camry and he couldn't be happier. It was an early graduation gift and we wanted it to be a surprise. So the driver even went as far as timing the delivery for when our son was home. The car was picked up from the dealership was on schedule and the vehicle arrived safely! It only took to days to from Philly to Phoenix. Definitely a 5 star effort.

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Billy Savage
GB

Everything I wanted I needed to figure out how to ship a vintage Corvette to Florida that I had purchased at an auction a few states away. The auction house provided shipping but I felt like their rates were overpriced. Shipping obviously needed to be done carefully (especially with everything going on). I preferred it to be inside an enclosed vessel for the sake of the car. They were able to provide that with no problem. I wanted it shipped directly to my place and not have to pick it up from some storage facility. That was also no problem. Good pricing, good communication. It was super exciting watching them unload the vehicle right in front of my home. Not a scratch on it, thanks everyone.

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