Henry mkay
GBAfter leaving a message here they… After leaving a message here they contacted me within an hr, with a great quote. I wasn't having to much fun fishing around for just the right place so I went with them. The staff kept me updated on the status of the transport, answered all of my questions and was accommodating to my needs. The cars arrived on time, in perfect condition and the driver was polite and professional. The shipping truck that moved my vehicle looked clean and well taken care of. That's a good indicator that they care about all details. They did a full walk through on the vehicle before I signed off for it confirm the job was done correctly.
Billy Savage
GBEverything I wanted I needed to figure out how to ship a vintage Corvette to Florida that I had purchased at an auction a few states away. The auction house provided shipping but I felt like their rates were overpriced. Shipping obviously needed to be done carefully (especially with everything going on). I preferred it to be inside an enclosed vessel for the sake of the car. They were able to provide that with no problem. I wanted it shipped directly to my place and not have to pick it up from some storage facility. That was also no problem. Good pricing, good communication. It was super exciting watching them unload the vehicle right in front of my home. Not a scratch on it, thanks everyone.
Anthony
GBTwo Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.
Tom Carry
GBHighly Recommended pros My Vintage Mustang was going to be featured in an event and shipping needed to be flawless. I went through the list of businesses in my area and got along over the phone best with USA Auto Transport. Gary, the gentlemen who I spoke with over the phone also had a Vintage Mustang and took great care of his. I used enclosed shipping to Charlotte. Arrival was right on time and the vehicle arrived without any new damage. When wanted an update I reached out via email which they showed me how to do and put in my order number into the tracking system. Shortly after I got a response. They clearly know what they're doing. Thanks for taking care of my baby!
reina pena
GBGreat service!!! My first experience to ship my son’s car using USA Autotransport is great. It’s fast and reliable shipping company. Nick is very helpful from start until the end. The driver, Paul, is very careful from pick up to delivery. Thank you so much. I highly recommend this company to my family and friends.