Hiccups with local crews but mostly great Balfour moving was great and Encore relocation was great, moving into TX. The only part that wasn't perfect was the local crews that were hired to pack and unpack at the two ends. The boxes were not labeled very accurately while packing, and when unpacking there were 10-12 boxes labeled for interior rooms that were left in the garage. Otherwise everything was great.

Save your time, use a more ethical team My experience with National Van Lines and their and their sub (A2B Moving) was mixed. The driver that moved me from Seattle to Phoenix was awesome. Hands down the best I've ever worked with. The people who ran the company business side gouged me, straight and simple. I was guaranteed a NTE price for my interstate move, with a statement that the actual price would be based on weight if the weight was lower than the NTE weight estimated. I was told that once they took the load back to their office, they would weigh it and let me know what the new weight amounted to from a cost perspective. That never happened. They picked up my stuff, moved it 1500 miles and then told me they wouldn't drop it off until I paid the NTE rate. It was a weekend, so there was no one to talk to in the office. So I paid with the understanding that it would be made right. I immediately reached out to the owner of the business and never heard back. It amounted to close to $3000. Very disappointing. My advice to anyone considering this company is DON'T. There are plenty of good, ethical moving companies out there, and no reason to use one that isn't.

We were told conflicting information… We were told conflicting information about when Packers and loaders were coming. Were told would pack one day and load the next. Happened all in one day. Were told there would be 3 packets. 3 people showed up but one walked around the house and quit. I do feel bad for the other 4 people who worked very hard and efficiently. I have no problem with them. But the communication and information from National was very poor and disappointing.

Horrific company Horrific company. They are a broker and as soon as I signed the contract, stop returning calls or emails. Five days before the move, National Van Lines charged an additional $4,000 for the move. I sent pictures with dimensions of every piece of furniture that was being moved. Two days before the move, I get a call from a different company (Jackson Movers) saying they will be conducting the move. Jackson Movers then charged an additional $3,000 the day they arrived for bogus charges and work they didn't even do. I can't express how horrific National Van Lines is. They should have begun by disclosing that they sold the account and they are just brokers who can care less about their or their contractor's service once you sign on the dotted line.

I arranged a move from San Diego through AQMS I arranged a move from San Diego, CA to Harrisburg NC through National Van Line's agent, Blake Contardi of Affordable Quality Moving and Storage (AQMS). The signed agreement had a contracted price of $23,960.77. The estimate was signed by both parties on May 13, 2023. Before the agreed upon moving date and after a fully executed contract, National Van Lines informed me of an 8% price increase, and my move would now cost $25,710.41. By this time, all aspects of my move were in place, and I could not find a more reputable moving company. When my household goods were delivered by National Van Lines policy, I had to pay the higher price in full prior to any my belongings being offloaded in my new location. I have contacted AQMS multiple times and they say it is National Van Lines who will not honor my contract with their agent, AQMS.