National Van Lines

Roosevelt Road 2800, 60155, Broadview, United States
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2.35
Based on 20 Reviews

5

20.00%

4

10.00%

3

10.00%

2

5.00%

1

55.00%
About National Van Lines

National Van Lines, Inc. is a privately held American moving and relocation company based in Broadview, Illinois with agents in 48 states and service partners around the world.

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Ash
GB

Did not know before hand the final date… Did not know before hand the final date of arrival until 1 hr before. Fortunately we were at the new residence and doing the final walk through when the driver reached us. We did not have time to thoroughly clean the residence before the furniture had to be put in place. The driver and other carrier were helpful and considerate. One couch was damaged because the covering came off and it was covered with dirt and smudges.

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Ciro
GB

Almost great Almost great The pickup was great. Everything up until delivery was great. The delivery timing was perfect, but I can't give more than 3 stars because several items were lost. During the hectic unloading and putting things in their place at the delivery, things must've been left on the truck and I reached out to start a trace to see if they could be found but it's been almost two weeks and no information has been shared, so officially 2 children's mats, an entire rolling bag full of things and two large plastic pieces of an outdoor playhouse did not make the delivery. The people were friendly, everything seemed to be wonderful, but I can't let go of the missing property issue.

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Arthur
GB

We booked through MBM Enterprises, Melbourne, FL We booked through MBM Enterprises that work through National Van Lines. They did an excellent job and I can’t say anything negative about them! A good, honorable, fair priced company and an upstanding owner.

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Wesley Querns
GB

I do not recommend I do not recommend. We had a terrible experience with this mover. They contract their labor. Packers and movers caused quite a bit of damage. We had the highest levels of carrier liability with $0 deductible and $125,000 maximum level of protection. That's full replacement value protection and the most comprehensive plan available. They were obligated to compensate to repair or restore, but that didn't happen. We also purchased the full service VIP option that included full packing, crating and uncrating, and a $50,000 damage protection policy. All apparently worthless. Premier Van and Storage was the agent for National Van Lines. National reimbursed us for only 16% of the amount of our claim. And they declined to reply to any of my notes to them. Careless damages, lack of compensation, and lack of communication. I would keep looking if you're searching for a quality mover.

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Nancy
GB

The men who came to pack my belongings… The men who came to pack my belongings were very courteous and pleasant. The truck driver, Brad, was pleasant, helpful, efficient , and very prompt. The process of loading the truck went well. Apparently the unloading did not go well to begin with. The people expected to help did not arrive at all. After 2 hours of waiting, Brad had to find other helpers. I had a friend there to get my belongings situated, and she was inconvenienced as well

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