Save your time, use a more ethical team My experience with National Van Lines and their and their sub (A2B Moving) was mixed. The driver that moved me from Seattle to Phoenix was awesome. Hands down the best I've ever worked with. The people who ran the company business side gouged me, straight and simple. I was guaranteed a NTE price for my interstate move, with a statement that the actual price would be based on weight if the weight was lower than the NTE weight estimated. I was told that once they took the load back to their office, they would weigh it and let me know what the new weight amounted to from a cost perspective. That never happened. They picked up my stuff, moved it 1500 miles and then told me they wouldn't drop it off until I paid the NTE rate. It was a weekend, so there was no one to talk to in the office. So I paid with the understanding that it would be made right. I immediately reached out to the owner of the business and never heard back. It amounted to close to $3000. Very disappointing. My advice to anyone considering this company is DON'T. There are plenty of good, ethical moving companies out there, and no reason to use one that isn't.

Move with Confidence! Recently used National Van Lines for a large Chicago to NJ move and have only positive things to say. They were the first to respond to my online inquiries and were extremely fair priced. Sam Meredith at the Chicago office guided me through the entire process and was very responsive to my (many) questions along the way. Driver Jamie Burns and his crew showed up on time and did a great careful job with the packing, loading and unloading. Highly recommended!

Don't use if you value your stuff Driver was late and didn't know what he was doing. Movers damaged many pieces of furniture and every single one of our boxes had some kind of damage. 75 inch TV was damaged by the movers. Don't use.

I do not recommend I do not recommend. We had a terrible experience with this mover. They contract their labor. Packers and movers caused quite a bit of damage. We had the highest levels of carrier liability with $0 deductible and $125,000 maximum level of protection. That's full replacement value protection and the most comprehensive plan available. They were obligated to compensate to repair or restore, but that didn't happen. We also purchased the full service VIP option that included full packing, crating and uncrating, and a $50,000 damage protection policy. All apparently worthless. Premier Van and Storage was the agent for National Van Lines. National reimbursed us for only 16% of the amount of our claim. And they declined to reply to any of my notes to them. Careless damages, lack of compensation, and lack of communication. I would keep looking if you're searching for a quality mover.

I am an 85-year-old woman who moved… I am an 85-year-old woman who moved across country from Oregon to Georgia to live closer to my daughter so she could help take care of me. National promised my belongings would be delivered safely and on time. That promise was not kept. I waited for six days past the contract deadline, on borrowed lawn furniture, for my belongings to arrive. I was compensated $50/day for late arrival on a bill for well over $12,000. When the van finally showed up, I discovered much of my furniture, most of which was under six months old, heavily damaged. One piece of furniture wasn't even on the truck. One of the movers was in such a hurry to leave my house, he ripped the fabric of my new couch right before my eyes and didn't utter a word. The movers didn't set my bed up correctly before leaving, either, and the driver told me he spent two days enjoying himself in Las Vegas while on the way to Georgia. I filed a claim report for nearly $3,000 for the damaged furniture, and National sent a check for $216 to cover the claim. I then filed a claim dispute, was repeatedly told it was being handled, and six weeks later was informed that $216 was all I would receive as compensation - all strictly according to the contract, as stated by National. I strongly advise against hiring National Van Lines for a move. (Review written for me by my son.)