Adi
GBThis moving company should not be allowed to do business I had a large long-distance move scheduled with these movers. They gave me low quote of less than 9000 dollars, but once they showed up (that too, a full 2 days and 11 hours late) at 9 at night, the first thing the mover guy did was to look at my stuff and told me that they would need a whole large truck for my stuff and it would cost me $18,000. They already took a "non-refundable" deposit from me, so I had no way to reschedule or go with another mover. The owner of this company is the rudest person I have ever talked to and he wanted to deliver my belongings at midnight, or charge me another $500 fee. This company is a complete scam - you have been warned. And I am very sure all the positive reviews are left by employees of the company and are totally fake.
Sascha Mehlhase
GBBiggest scam ever around price and… Biggest scam ever around price and delivery dates. Stay away from them at all costs. Their estimate was okay and fair but the contractor doing the moving on their behalf came into our apartment and told us we have to pay double because the estimate amount isn’t enough money for the distance. They charged us for 550 cf instead of the actual load of 411 cf has stacked, packed and measured by their contractor. They picked up our stuff on Oct 9 and promised a delivery from Seattle to Miami within 20 business days and today is Dec 6 and they are unable to provide a delivery date. On Nov 1 they told us our stuff hadn’t left Seattle but it would arrive the week of Nov 22. On Nov 26 they said it would be by Dec 1. On Dec 1 they told us the truck broke down and they don’t know. The agent we were talking to was Amanda. On Dec 6 they tell us there isn’t an Amanda working in their office and it should arrive on Dec 8 based on notes but they don’t know if that date will hold true.
Freddie Matthews
GBDid so in a timely manner Great customer service, reliable, very happy with the movers. Best place to get men to help u move!! They did so in a timely and efficient manner. Our belongings arrived quickly and safely at our new home.
Ryan Chapman
GBWorst company ever Worst company ever - they are a broker and hire the worst movers. US Interstate severely underquoted us and we were extremely accurate with everything we had - the movers showed up and back 25 percent of the truck and said it would then go from $3400 to $6800!!! They only moved a 2 bedroom home… Also, the movers packed our stuff by not stacking and fitting things in properly so it would look as if they took up more room to charge more. This was confirmed at drop off when the movers weee refusing to pay the contract guys they hired in Houston a full truck worth - they told them “this is not a full truck. They packed the truck around and not properly. It’s just a half truck”. We got completely screwed - I would NEVER recommend US Interstate to anyone - then when we tried to call them Saturday like they told us to if the drivers tried charging more, they just ghosted us. I hope they go out of business soon a straight up crap service….. -still missing items -multiple things broken -kids toys broken If you are reading this, I’m telling you - STAY AWAY!!! Go to and actual moving company not a broker - they pulled the ll bait and switch….
Tracy Smith
GBRefused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.