Anne Chapman
GBWe were quoted for a move and paid our… We were quoted for a move and paid our deposit. When the movers came (with their hired help from Craigslist) they loaded half of our belongings onto the truck and then doubled the price (from 3200 to 6800). Interstate will attempt to blame the consumer for giving an inaccurate estimate, when in reality, they just run a bait and switch with their pricing. The movers were far from professional, several of our items were broken. They also argued about how they were paying their hired help in our driveway! This company has literally made the local news for their scamming practices. Save yourself your money and the headache of having to deal with them.
Ammar
GBWrong quote and unprofessional company Wrong quote Disrespect their clients Unprofessional No customer service No respect to the agreement after shipping. All they care about is to take the deal then you go to heel. You can't take your stuff untill you pay all the extras which could reach more than 100% of the original quote. DON'T DEAL with them and especially VINCE
Sascha Mehlhase
GBBiggest scam ever around price and… Biggest scam ever around price and delivery dates. Stay away from them at all costs. Their estimate was okay and fair but the contractor doing the moving on their behalf came into our apartment and told us we have to pay double because the estimate amount isn’t enough money for the distance. They charged us for 550 cf instead of the actual load of 411 cf has stacked, packed and measured by their contractor. They picked up our stuff on Oct 9 and promised a delivery from Seattle to Miami within 20 business days and today is Dec 6 and they are unable to provide a delivery date. On Nov 1 they told us our stuff hadn’t left Seattle but it would arrive the week of Nov 22. On Nov 26 they said it would be by Dec 1. On Dec 1 they told us the truck broke down and they don’t know. The agent we were talking to was Amanda. On Dec 6 they tell us there isn’t an Amanda working in their office and it should arrive on Dec 8 based on notes but they don’t know if that date will hold true.
Dr EAL
GBHorrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!
Tracy Smith
GBRefused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.