US Interstate Van Lines

700 S Rosemary Ave 204 b57, 33401, West Palm Beach, United States
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1.90
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

10.00%

1

70.00%
About US Interstate Van Lines

US Interstate Van lines was established in the year 2010. Today US Interstate is one of the largest private moving companies in the nation. They handle over 10,000 moves per year and maintain one of the best reputation in the industry and are considered one of the best moving companies around. Whether you're moving long distance or state to state we can help. We look forward to speaking with you soon.

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Reihan mgh
GB

Long story short this is their process: Long story short this is their process: 1- they misrepresent themselves as movers 2- charge you (over 4000$ Just to connect you with actual moving company) and make nonsense promises 3- you have to deal with moving company that you could deal yourself without them in between and pay them thousands $ 4- pay for extra surprise charges of that moving company (150$ for each bulky item including ANY furniture) 5- pay the moving company and wait for them to finally send your stuff after weeks They are a fraud and scam company. They represent themselves as moving company that have their own trucks and men while they are brokers and just charge you money to connect you with moving company who has their own policies and charges and once they get money from you they vanish… no customer service, they don’t keep their promises. Told us the move is going to take a week but took over 6 weeks to receive our stuff. Also said they will send 26 foot truck for us and this truck is going directly to our destination , yet this was just a local mover truck and they dropped our stuff in their storage and after a month they put the stuff in 18 wheeler truck to destination. No need to mention all the damage it caused to our stuff

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Ammar
GB

Wrong quote and unprofessional company Wrong quote Disrespect their clients Unprofessional No customer service No respect to the agreement after shipping. All they care about is to take the deal then you go to heel. You can't take your stuff untill you pay all the extras which could reach more than 100% of the original quote. DON'T DEAL with them and especially VINCE

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Lee Sun
GB

Very professional Very professional. Done in a timely manner. Letron, Kambrell, and Dion were my movers. They were great. Worth every penny. Usually moving is an unpleasant experience but not with these guys. They made it very pleasant. No stressing at all. Got the job done right. Even the personnel I spoke with on the phone and through email (Renee and Michelle) were polite and courteous. I would highly recommend this company for all your moving needs.

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D Newberry
GB

WA to TN I have been meaning to write a review for nearly two years but have been busy and forgot until now when I am getting ready to move again. Pros- they did keep my things in storage for a month as part of the agreement, and everything arrived in Tn without any missing items. Cons- I don’t even know where to begin. I hired them to pack and move me from Camas, WA to Germantown TN. First, I went over in detail with the estimator how many large and small pieces and how much just “stuff” we have. I went into all of the cabinets and closets and walked through every room. I expected that my estimate would be a little off, it usually is. But it was nearly double what I was originally quoted. Second/ they sent two guys to pack a very full four bedroom house. I had been assured it would only take one day by the slick salesman, but it took them 3 or 4 days. Third, the two guys were nice but had no idea how to professionally pack anything. When it arrived in Memphis half of the boxes were half empty, many pieces of china were simply stacked on each other, not individually wrapped or taken care of. I’ve moved more times than I can count and I have never seen such a terrible packing job. And they charged me an arm and a leg for it. I could’ve done it myself in the time it took them and it would’ve been a much better job. Fourth - The packers on the WA end Also put moving tape directly on furniture and lamps- damaging several expensive items beyond repair. Fifth/ the movers are supposed to catalog everything they pack and label every box. There was no catalog and the only labels were numbered stickers. Again- worst packing job ever. Sixth/ when the truck arrived at my house again there were only TWO guys to unpack it. So- I would absolutely not recommend. They raised the rate at a time I could not cancel, failed to catalog anything, did a terrible job packing with lots of half empty boxes which I of course paid to move, put moving tape on my furniture and ruined some of it, delayed me by days in getting back to TN to start my job…. The list is endless. Would not use them again and would tell anyone who asked to go to Find a better moving company.

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Craig
GB

My son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.

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