Refused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.

Biggest scam ever around price and… Biggest scam ever around price and delivery dates. Stay away from them at all costs. Their estimate was okay and fair but the contractor doing the moving on their behalf came into our apartment and told us we have to pay double because the estimate amount isn’t enough money for the distance. They charged us for 550 cf instead of the actual load of 411 cf has stacked, packed and measured by their contractor. They picked up our stuff on Oct 9 and promised a delivery from Seattle to Miami within 20 business days and today is Dec 6 and they are unable to provide a delivery date. On Nov 1 they told us our stuff hadn’t left Seattle but it would arrive the week of Nov 22. On Nov 26 they said it would be by Dec 1. On Dec 1 they told us the truck broke down and they don’t know. The agent we were talking to was Amanda. On Dec 6 they tell us there isn’t an Amanda working in their office and it should arrive on Dec 8 based on notes but they don’t know if that date will hold true.

Horrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!

This is one of the worse moving… This is one of the worse moving companies you can deal with. If you want bad costumer service bad movers and tack on fees that will cost you more than you expected than this is the company for you. It was a true nightmare dealing with this company. If you dig deep into this company you will find fake reviews on-line but the true reviews are the ones that give you a one star rating on how you swindle so many people. A business this bad should never be allowed to exist.

I would NOT recommend this company at all I would NOT recommend this company for a family household move or for moving anything. They are very unorganized and seem clueless. Aside from sending out a smaller truck than I actually paid for, they didn't wrap all of my furniture in the blankets provided. My furniture, some of it antique, has been damaged. If not outright destroyed. My desk has a leg snapped off. A bookcase was demolished. I mentioned they're unorganized...half of my stuff still hasn't arrived and they don't know where it is. They won't call me back with updates. We're two weeks into wondering where our stuff is. We have the top to our kitchen table, but no legs, half of a corner desk, etc. It's beyond frustrating. Do not use US Interstate Van Lines. You'll be sorry. I am.