Art F
GBThis is one of the worse moving… This is one of the worse moving companies you can deal with. If you want bad costumer service bad movers and tack on fees that will cost you more than you expected than this is the company for you. It was a true nightmare dealing with this company. If you dig deep into this company you will find fake reviews on-line but the true reviews are the ones that give you a one star rating on how you swindle so many people. A business this bad should never be allowed to exist.
Craig
GBMy son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.
Anne Chapman
GBWe were quoted for a move and paid our… We were quoted for a move and paid our deposit. When the movers came (with their hired help from Craigslist) they loaded half of our belongings onto the truck and then doubled the price (from 3200 to 6800). Interstate will attempt to blame the consumer for giving an inaccurate estimate, when in reality, they just run a bait and switch with their pricing. The movers were far from professional, several of our items were broken. They also argued about how they were paying their hired help in our driveway! This company has literally made the local news for their scamming practices. Save yourself your money and the headache of having to deal with them.
Reihan mgh
GBLong story short this is their process: Long story short this is their process: 1- they misrepresent themselves as movers 2- charge you (over 4000$ Just to connect you with actual moving company) and make nonsense promises 3- you have to deal with moving company that you could deal yourself without them in between and pay them thousands $ 4- pay for extra surprise charges of that moving company (150$ for each bulky item including ANY furniture) 5- pay the moving company and wait for them to finally send your stuff after weeks They are a fraud and scam company. They represent themselves as moving company that have their own trucks and men while they are brokers and just charge you money to connect you with moving company who has their own policies and charges and once they get money from you they vanish… no customer service, they don’t keep their promises. Told us the move is going to take a week but took over 6 weeks to receive our stuff. Also said they will send 26 foot truck for us and this truck is going directly to our destination , yet this was just a local mover truck and they dropped our stuff in their storage and after a month they put the stuff in 18 wheeler truck to destination. No need to mention all the damage it caused to our stuff
Tracy Smith
GBRefused to provide a detail receipt Refused to provide a detail receipt. Understaffed so they have one driver and a random local person they hire. Driver was nice but you’ll most likely get screwed after going over your inventory twice and getting charge more just before and during the move. Do yourself a favor a get someone to see the items that must be moved ahead of time. Supervisor Alex was very rude. He spoke over me and refused any customer service after I refused to wait and pay them a 2nd load.