I would NOT recommend this company at all I would NOT recommend this company for a family household move or for moving anything. They are very unorganized and seem clueless. Aside from sending out a smaller truck than I actually paid for, they didn't wrap all of my furniture in the blankets provided. My furniture, some of it antique, has been damaged. If not outright destroyed. My desk has a leg snapped off. A bookcase was demolished. I mentioned they're unorganized...half of my stuff still hasn't arrived and they don't know where it is. They won't call me back with updates. We're two weeks into wondering where our stuff is. We have the top to our kitchen table, but no legs, half of a corner desk, etc. It's beyond frustrating. Do not use US Interstate Van Lines. You'll be sorry. I am.

My son got a binding estimate from US… My son got a binding estimate from US Interstate Van Lines and 4 days before the move they raised the cost by $2000 AND he found out they just brokered the move to a third part who he had not contract with which broke furniture and lost others. The third party also didn't want to follow the binding estimate (i.e. contract either) Beware these guys are do not honor binding estimates.

Long story short this is their process: Long story short this is their process: 1- they misrepresent themselves as movers 2- charge you (over 4000$ Just to connect you with actual moving company) and make nonsense promises 3- you have to deal with moving company that you could deal yourself without them in between and pay them thousands $ 4- pay for extra surprise charges of that moving company (150$ for each bulky item including ANY furniture) 5- pay the moving company and wait for them to finally send your stuff after weeks They are a fraud and scam company. They represent themselves as moving company that have their own trucks and men while they are brokers and just charge you money to connect you with moving company who has their own policies and charges and once they get money from you they vanish… no customer service, they don’t keep their promises. Told us the move is going to take a week but took over 6 weeks to receive our stuff. Also said they will send 26 foot truck for us and this truck is going directly to our destination , yet this was just a local mover truck and they dropped our stuff in their storage and after a month they put the stuff in 18 wheeler truck to destination. No need to mention all the damage it caused to our stuff

Horrible company and people! Run! Horrible company and people! More than doubled my parents original estimate and charged an extra $1150 for a second delivery when I spoke to the driver myself on the original date via phone and text. He’s also no where to be found on the storage facilities surveillance cameras. They arrive 6 days later with minimal communication in between. Boxes crushed, ripped open. Ridiculous. See you in court!

Poor Customer Service Upon final confirmation call to confirm all details prior to move, it was never communicated the actual moving company that was going to be used or their polices. Drop off was scheduled for 3 days later from pickup. When my delivery date came and went, I was told that it would be a 14 day wait to receive my items. When I expressed my dissatisfaction, I was blamed, insulted, and threatened with suit for my review. The communication, follow up, and basic customer service within this company is severely lacking.