US Interstate Van Lines

700 S Rosemary Ave 204 b57, 33401, West Palm Beach, United States
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1.90
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

10.00%

1

70.00%
About US Interstate Van Lines

US Interstate Van lines was established in the year 2010. Today US Interstate is one of the largest private moving companies in the nation. They handle over 10,000 moves per year and maintain one of the best reputation in the industry and are considered one of the best moving companies around. Whether you're moving long distance or state to state we can help. We look forward to speaking with you soon.

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Anne Chapman
GB

We were quoted for a move and paid our… We were quoted for a move and paid our deposit. When the movers came (with their hired help from Craigslist) they loaded half of our belongings onto the truck and then doubled the price (from 3200 to 6800). Interstate will attempt to blame the consumer for giving an inaccurate estimate, when in reality, they just run a bait and switch with their pricing. The movers were far from professional, several of our items were broken. They also argued about how they were paying their hired help in our driveway! This company has literally made the local news for their scamming practices. Save yourself your money and the headache of having to deal with them.

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Ryan Chapman
GB

Worst company ever Worst company ever - they are a broker and hire the worst movers. US Interstate severely underquoted us and we were extremely accurate with everything we had - the movers showed up and back 25 percent of the truck and said it would then go from $3400 to $6800!!! They only moved a 2 bedroom home… Also, the movers packed our stuff by not stacking and fitting things in properly so it would look as if they took up more room to charge more. This was confirmed at drop off when the movers weee refusing to pay the contract guys they hired in Houston a full truck worth - they told them “this is not a full truck. They packed the truck around and not properly. It’s just a half truck”. We got completely screwed - I would NEVER recommend US Interstate to anyone - then when we tried to call them Saturday like they told us to if the drivers tried charging more, they just ghosted us. I hope they go out of business soon a straight up crap service….. -still missing items -multiple things broken -kids toys broken If you are reading this, I’m telling you - STAY AWAY!!! Go to and actual moving company not a broker - they pulled the ll bait and switch….

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Kellye Morton
GB

I would NOT recommend this company at all I would NOT recommend this company for a family household move or for moving anything. They are very unorganized and seem clueless. Aside from sending out a smaller truck than I actually paid for, they didn't wrap all of my furniture in the blankets provided. My furniture, some of it antique, has been damaged. If not outright destroyed. My desk has a leg snapped off. A bookcase was demolished. I mentioned they're unorganized...half of my stuff still hasn't arrived and they don't know where it is. They won't call me back with updates. We're two weeks into wondering where our stuff is. We have the top to our kitchen table, but no legs, half of a corner desk, etc. It's beyond frustrating. Do not use US Interstate Van Lines. You'll be sorry. I am.

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Taffie
GB

Never use these movers We recently used US Interstate Van Lines for a move from Pennsylvania to Mississippi. Alex from the sales team texted and called me multiple times and I got sucked in. I knew better but I still let it happen. Alex filled me in on all the reasons to use this moving company and even had Vince the dispatcher talk with me. Once I had contracted with the company, Vince disappeared. I was given a window for the delivery from Vince - but was subsequently told that this was not true by their customer service department. The movers who came to pack the house were very good - Jason and Ali. They worked hard and did a great job. They are the only reason I am giving this company two stars. Nevertheless, when it came time to pay these folks they said they would only take a check or cash and we were not informed of this prior to the packing. We paid the initial deposit by credit card and then were told that was not acceptable. It was the only method of payment we had so they reluctantly accepted the credit card. Obviously, our belongings did not arrive when promised. When we were contacted by the mover, DJ, who was going to unpack, he noted that he did not need someone to come with him. He was so incredibly slow that the unpacking took over four hours - for a two bedroom house with living room. He also had to take things to the shed in the back - but again this process was torturous. All in all, the company just employs brokers and are not at all focused on customer service. I would never use them again and would never recommend them.

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Art F
GB

This is one of the worse moving… This is one of the worse moving companies you can deal with. If you want bad costumer service bad movers and tack on fees that will cost you more than you expected than this is the company for you. It was a true nightmare dealing with this company. If you dig deep into this company you will find fake reviews on-line but the true reviews are the ones that give you a one star rating on how you swindle so many people. A business this bad should never be allowed to exist.

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