Unreliable comms and planning Comms and planning is very poor within the company, I've been following up on delivery date every two days, with no clear answer. If you need reliable dates and comms, I don't recommend.

Moved my elderly parents from Georgia… Moved my elderly parents from Georgia to Florida. They had a driveway with narrow turning access. The rep came out and assured them that a straight truck would be needed due to the nature of the neighborhood and their driveway. They explained that there would not be a problem entering their property with that particular truck. HOWEVER, on the morning of the move, a large tractor trailer showed up. We explained that they told us a straight truck would be sent. We were told they would try to call and get the correct truck. The truck was unavailable. We were then told they would have to send a U-Haul truck and make trips back-and-forth between the incorrect tractor trailer they sent and my parents’ house. We were also told there would be numerous charges added to the bill at that time. My elderly parents were standing in their driveway with all of their belongings packed and ready to go. There was no way to change what was happening. We were also told to call and explain what had happened to the area supervisor. Upon making that phone call, we were told it was not their fault and we would have to pay the extra $1000. Basically, you signed the contract- so pay. It is clearly written on the contract that we have that a straight truck was to be sent, but they continue to badger my father over the extra money and have even threatened him with legal action. It saddens me that a business such as this is allowed to lie and bully its customers. Beware of extra charges, and pack your valuables yourself. Many items were broken in the move. We had used them prior to this, but will not use them in our upcoming move.

AVOID AT ALL COSTS Where to start, they packed nice glassware (obviously not cheap stuff) inside one another without anything to separate it. Glasses broke. At least one entire box has disappeared that contained over half a dozen cast iron skillets. The fridge, looked like Wolverine tried to take a swipe at it and now the ice maker won't work. The best part, the incompetent thieves they have to deal with the damage, said the ice maker won't stay cold enough because the seal on the freezer part shows wear....they didn't even check a single electronic component. I've moved close to 10 times all over this country and this was by far the worst experience ever. This was the one and only time I'll ever use this garbage company.

Worst experience in my life Worst experience in my life. These guys moved me from Atlanta to Florida. Promised it would be seamless. They caused what over $40,000 in damage to my furniture. I had insurance and then they offered me $13,000 as a settlement. We went with them because we had expensive furniture and they sold us on a white glove service. It was total BS. Do not trust Jason Hakim.

Coleman packers in Texas were the… Coleman packers in Texas were the worst! Many personal items that can never be replaced were damaged completely. And all I get is their 'claims' people with Eagle Services telling me to send pictures and the woman in the claims department says she can't open the attachments or the zip files????