CH
AUI constantly have problems with the… I constantly have problems with the admin department, messages are not passed on, phone calls not returned, and they do not listen to what I say. There also seems to be a lack of communication between departments.
Noela
AUThey drilled holes in our spa pipes,was… They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.
Katrina
AUI was disappointed with this visit as… I was disappointed with this visit as the person who came for the inspection was half an hour late. The appointment was for 7am so I was awake and ready, but had to sit around waiting for him to turn up which he eventually came at 730. Last appointment I had the same person and he was also late and went to the wrong house. Previous to these two appointments, the person doing the inspections was always at my door at the specified time.
Margaret
AUSt. George’s rd ps. Simon visited us today because of a fresh outbreak of white ants. He was prompt helpful and polite. He answered each question with a full explanation. We have used Rentokil over many years but have found the level of expertise lacking in the recent visits. Simon has given me hope we will once again start to be given the service we have been paying for. Regards marg
Nichola
AUMelbourne Attendance by David-Top Notch service David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say. Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall. He was a pleasure to deal with and is an asset to your company here in Melbourne.