I constantly have problems with the… I constantly have problems with the admin department, messages are not passed on, phone calls not returned, and they do not listen to what I say. There also seems to be a lack of communication between departments.

Yearly inspection We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in everything they did. Due to weather only the inside areas were inspected and sprayed. You should be very proud to have employees like them both. Kind Regards Gary And Margaret Morris

American Dave is a top bloke that… American Dave is a top bloke that delivers a thorough informative service with a smile on his face. He’s been coming to our home for years and we always look forward to seeing him every year. What an asset to the company!

The technician who attended this year… The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.

Local office usually good Usually a positive service from local office. Experienced soured by the lies and obnoxious messaging from the head office team in Lidcombe. Feel free to retract your lies and apologise for the unnecessary tone of your email.