Excellent service Jessica took my order over the phone when I could not accomplish it on line. She found the problem and handled my order directly. She made it quick and easy for me, the kind of customer service I would hope I could receive regularly everywhere. Thanks so much.

Wonderful telephone customer phone service. A friendly, very informative information exchange ... pretty rare in these times. Product -- bathroom faucets -- high quality, good price, fast delivery. I'll be back. Thanks, Michael

The tub arrived on time The tub arrived on time. The extra insulation that was requested was installed. It fits perfectly in the space and my wife loves taking baths in the tub. The ordering process was fantastic as well. Thank you for your attention to detail and for making such a beautiful tub.

ordered kitchen faucet on line ordered kitchen faucet on line . It was processed and shipped very quickly per your advertised delivery. Good job. I hired a professional plumber to inspect package of components and install the new unit. All threads were fitted with the white tape included. Upon turning on the water the faucet leaked very badly around faucet neck body. Discovered a crushed 0-ring. Online drawings did not show this o-ring. Actually there are two. Called customer service. Said detailed drawing and o-ring specification were not available . Customer service responded very quickly by immediately shipping replacement O-rings. upon installation by plumber it still leaks.

Customer service is 5 stars AND delivery on time product inexpensive and beautiful Customer service is 5 stars ! Vincent is the most charming helpful person and made it so easy to choose a very affordable beautiful tub .... compared with other companies it was a steal . The delivery was on schedule and they called to follow up and sent all tracking info immediately. I would recommend this company to anyone in need of a vintage clawfoot bathtub. Elizabeth NYC