Wow - Exceptional Wow. I had no idea you could receive an exceptional faucet like this! Although receiving ours took a while, it was hand-wrapped in cloth to protect it. (Who does that??) Our interior decorator recommended Vintage Tub and I got the bathtub faucet of my dreams!

very poor customer service I am a pro customer. Ordered a utility sink and ultimately received the wrong mounting bracket. Notified the person who sent it too me and was told by email "we" would get back to you. Emailed several times with no response after not hearing anything back for several days.Finally heard back after 10 days and informed me that they only deal with orders and that customer service would need to help me. Why were the last 3 emails not responded to to tell me this? When customer service took over they just simply re-ordered the same bracket that does not fit. I have informed them of such and no response after 2 days. Very poor experience.

The tub arrived on time The tub arrived on time. The extra insulation that was requested was installed. It fits perfectly in the space and my wife loves taking baths in the tub. The ordering process was fantastic as well. Thank you for your attention to detail and for making such a beautiful tub.

Excellent service Jessica took my order over the phone when I could not accomplish it on line. She found the problem and handled my order directly. She made it quick and easy for me, the kind of customer service I would hope I could receive regularly everywhere. Thanks so much.

Tub came in great shape Tub came in good condition and a well packed container. It is great looking in our bathroom. Our remodel isn't completed so we haven't been able to use it yet. Very happy with our purchase.