Steve R
GBJUST PURCHASED THE VICTORIAN STRAIGHT… JUST PURCHASED THE VICTORIAN STRAIGHT WATER VALVE STOP FOR MY VICTORIAN TOILET AND BATHROOM. IT IS GETTING INSTALLED IN 2 DAYS. SO I CANT GIVE IT A FIFTH STAR UNTIL I SEE THE FIT AND FUNCTION...BUT THE CHROME PLATING AND STURDINESS OF IT LOOKS AS THOUGH IT COULD BE AN ORIGINAL ANTIQUE....SO FAR VERY SATISFIED.
Kristine
GBThe sink we purchased was extremely…fragile and not fit for kitchen use The sink we purchased was extremely expensive, yet extremely fragile. It was never advertised as “fragile”. After only 3 months of use it is chipped. The paint it chipping off and there are actual pieces of the sink chipping off. Our kitchen sink is used for doing dishes, nothing out of the normal. Extremely disappointed in the quality and advertisement. Not sure why a kitchen sink would be made out of such fragile material. This sink was the most expensive sink we ever purchased, and it looks like it has been beat up for 25 years at just under one year old. Kristine Dickson
Leslie Rylee
GBWorst experience! I ordered an entire house worth of plumbing fittings that were supposedly in stock and ready to ship in five business days. I called to confirm this upon placing the order as was assured that everything, with one exception, was in stock and ready to ship. Over a month later, with no sign of the items and many unreturned calls, I cancelled the order. It then took over two weeks to receive a credit on my American Express. Worst experience!
Jill in Texas
GBWow - Exceptional Wow. I had no idea you could receive an exceptional faucet like this! Although receiving ours took a while, it was hand-wrapped in cloth to protect it. (Who does that??) Our interior decorator recommended Vintage Tub and I got the bathtub faucet of my dreams!
Jaqui
GBPurchased tub 8 years ago Purchased tub 8 years ago. Upgraded to shower over tub 2 years ago. Spent quite a bit of money with this company. Original tub was delivered damaged due to poor packaging. Claw feet were just sliding around in the tub. It was promptly replaced but I had to deal with disposing of the tub myself. Not easy. Since upgrading to shower over tub, the new diverted valve failed in just over a year. Warranty had expired of course. Purchased new valve. Zero installation instructions, not a part that you can easily remove and correct installation. I have twice requested the installation instructions but have not received a response. Instructions, to be honest, aren’t the most explicit when you do have them.