very poor customer service I am a pro customer. Ordered a utility sink and ultimately received the wrong mounting bracket. Notified the person who sent it too me and was told by email "we" would get back to you. Emailed several times with no response after not hearing anything back for several days.Finally heard back after 10 days and informed me that they only deal with orders and that customer service would need to help me. Why were the last 3 emails not responded to to tell me this? When customer service took over they just simply re-ordered the same bracket that does not fit. I have informed them of such and no response after 2 days. Very poor experience.

Large selection of quality merchandise Large selection of quality merchandise. Order was securely packaged and arrived with no problems or damage. Sink looks great and makes the kitchen project stand out. Highly recommend Vintage Tub to anyone looking for this type of product

Worst experience! I ordered an entire house worth of plumbing fittings that were supposedly in stock and ready to ship in five business days. I called to confirm this upon placing the order as was assured that everything, with one exception, was in stock and ready to ship. Over a month later, with no sign of the items and many unreturned calls, I cancelled the order. It then took over two weeks to receive a credit on my American Express. Worst experience!

Tub came in great shape Tub came in good condition and a well packed container. It is great looking in our bathroom. Our remodel isn't completed so we haven't been able to use it yet. Very happy with our purchase.

Purchased tub 8 years ago Purchased tub 8 years ago. Upgraded to shower over tub 2 years ago. Spent quite a bit of money with this company. Original tub was delivered damaged due to poor packaging. Claw feet were just sliding around in the tub. It was promptly replaced but I had to deal with disposing of the tub myself. Not easy. Since upgrading to shower over tub, the new diverted valve failed in just over a year. Warranty had expired of course. Purchased new valve. Zero installation instructions, not a part that you can easily remove and correct installation. I have twice requested the installation instructions but have not received a response. Instructions, to be honest, aren’t the most explicit when you do have them.