Disappointed I had high hope for Hope, since many people recommended them. I was warned they were expensive, but I was willing to accept that for good work. Totally disappointed. Not only did they miss three appointments (even after confirming multiple times on the third try), but they charged us over $200 to wrap appx. 6 feet of pipe. I checked our local hardware store, the wrap cost less than $5 for a 6-ft section. I will never use these people again.

Excellent workmanship Excellent workmanship at the quoted price despite running into a couple of issues once they got into the three different jobs. Only negative was that the job they were working before they got to us ended up taking longer and they had to reschedule our job to the next day. Jim, our plumber, provided great feedback and explained everything clearly.

Canceled the first appointment 3 hours … Canceled the first appointment 3 hours after the window. The next day the technician arrived at my house and spent an hour chatting. He then proposed to snake my basement drain for $469.00! Reluctantly I agreed so I could get the job completed. He then said he didn’t have the proper equipment on his truck so he had to go back to the office and return. I canceled with the company and called another sewer company. They came out and completed the job for $180.00!

I paid a $1,000+ two weeks ago to have … I paid a $1,000+ two weeks ago to have a leak in the bathroom repaired only to have the problem not fixed and when they return want to charge me another $1,400 to fix the problem that they did not identify the first time. Very disappointed.

I needed some plumbing related issues … I needed some plumbing related issues with the commodes in the home to be addressed. The technician you sent was very professional and knowledgeable. I did not like the fact he recommended each commode to be completely updated. I had three to be repaired and the estimate came in at about $1,000. I knew how to fix the commodes but my time is valuable however this estimate was out of line. I went out bought the parts and repaired all three for about $18. I did have him put in a frost-free bib which I had a much lower estimate from a competitor of yours but Dana was so helpful I felt the need to give him some business. I will use your company if there are some hourly rates available verses set fees as if you are a doctor's office.