William
GBOur overall experience with TaxCloud is… Our overall experience with TaxCloud is amazing. The software is easy to use, set-up and the support is first-class. Very impressive!
Myron Murray
GBFranchesca is Great... Franchesca is Great... Not that I'm a dummy, but pretty close where Tax Compliance is concerned! Franchesca held my hand and walked me through everything repeatedly without getting mad or upset and just kept answering my confusing questions no matter what they were... Not that I'm not confused, but I feel comfortable your company will guide me along the way as I add Tax Cloud to my website... Thank you Franchesca, you were Great and I will highly recommend you and your company...
Tom Renolds
GBWe have used tax cloud out of laziness and it was a mistake We have used tax cloud out of laziness for 10+ years. It started quite affordably and despite providing the same service has gone up in price quite a bit. They just gave notice that after next month its going up to $80 to calculate sales tax on just 200 orders, and far more after that. This is better than the last price increase where they just doubled the monthly fee and we didn't find out until our statement. We have also had taxcloud grossly over bill us and support be rough at best. Yeah its some work to migrate to something else, but its worth the hassle. Given their are services for $49 a month that calculate 250 transactions (after that is $100 for 1000 vs tax cloud at $300 for 1000) and they do tax calculations globally. Yeah they were integrated with our cart, but we have a few more hours of testing a new solution and can then put tax cloud in our rear view for good.
Karl at Home Theater Seattle
GBConsidering how complicated collecting tax is... Considering how complicated collecting the correct tax on the state and city level is, they make it simple to pay tax for any city/state in the USA. I could never imagine figuring all this tax stuff out after the fact by myself. TaxCloud makes it happen in real time through our web store plug-in and I just enjoy shipping products to far off states and calculating profits. :-)
Daniel
GBWe've been using TaxCloud since 2017 We've been using TaxCloud since 2017. First, I used them on an eCommerce project and since, they've become our primary sales tax software for both my software businesses. I'm a fan. They're API is clean and clear, their support team is responsive, and their pricing is definitely reasonable.