Directions from Fastport conflicted… Directions from Fastport conflicted with the procedures at the post office, which caused a week-long delay while I tried to get a clear path to follow. When I called Fastport for help, I got someone whose proficiency with the English language prevented us from being able to properly communicate. When I asked for another representative who I might have been able to better understand, she absolutely refused. I eventually had to completely dump Fastport from the process and did it myself. It was a total waste of $300. Order number was GW-30A3E6138

Skeptical, but blown away with satisfaction! I have to say, I was extremely skeptical about this entire notion that I could get my son’s passport in less than two weeks, especially since I live in rural Wyoming and the concept of “overnight shipping” is rarely a possibility, nor is Saturday delivery. Because of all these constraints I chose a slightly quicker option than I probably neede to. That said, I processed my application at my local office on a Monday and had the passport at my door that same Friday. Amazing! Everyone I spoke to on the phone was helpful and re-assuring. This service was a life-saver (or trip-saver, more like). Highly recommend!!

My spouse astutely noted that although… My spouse astutely noted that although we had travel reservations to the UAE in 2 weeks, her passport would expire in less than six months and the airlines would not allow us to board. So I went online and read reviews on the various passport agencies. Fastport had the better reviews, and now I know why! They were exceptional at every turn, even when the US Passport Agency denied our first shot at photos. We had frequent emails and phone calls to follow up and we received our passport renewal four days ahead of the deadline. Great work from Carrie and Nick at Fastport Passport.

Thank God for Carrie N Thank God for Carrie N! She helped us through a very stressful situation in replacing an expired passport. We received the renewed passport quicker than expected. Not only that, she walked us through the process with extra helpful instructions. Hopefully I won't need to expedite a passport again, but if so - this is the place!

Fastport Passport: compassionate service The experience I had with Fastport Passport was simply amazing. The entire staff, especially Madeleine, were beyond helpful. I have never received such compassionate business service. Madeleine offered her cell number for after hours, emailed me well past business hours, and did everything to make sure I received my passport for an emergency travel situation. I am forever grateful. I felt such personal care. I have joked that I want to lose my passport again just to have another positive customer service experience!