Omgosh Fantastic products Omgosh Fantastic products. I bought a pair of shoes for my mum and she is absolutely besotted with them. So happy with the materials and details incredibly. As I've bought several times before I will happily be coming back to Mahli the label in the future. Thank yall so much!!!!

Do not buy from them I have no idea what is going on with this brand. Made my first purchase many months ago on a preorder expected to arrive in May/June. It’s now nearly august and still no dress or tracking number or ETA on when the dress will arrive. It’s a really expensive piece, and I truly want it and love it but at this point I don’t know whether to keep waiting or request my money back. Communication from the brand has been pathetic - very inconsistent with replies, vague responses, and extremely unhelpful in providing updates or ways to remedy the situation. I will not be supporting this brand ever ever again!

WORST COMPANY & CUSTOMER SERVICE The first time you purchase something from Bec Sheehan (Mahli the Label) she will give you a great experience! Then the second time they will F you over completely, Bec Sheehan takes advantage of all her customers by promising them an item they will never receive!!!! You will hear it's on a boat, then a plane and then a boat again but your item will never arrive in Australia!!!! BEST part is that when you order they don't even tell you it's PRE-ORDER.....YAY! I've waiting 6 months for a dress, they can't even respond to an email within a week, it takes 2 weeks at least. Still waiting for a refund after 6 months and have now gone to the ACCC.

Absolutely terrible experience Absolutely terrible experience. Ordered boots that took over 6 months to arrive. Poor communication. No compensation offered. I am a small business owner myself so I’m blindsided but such dirt poor customer service and communication. The boots are made from absolute crap, they are now leaking this terrible white crap all over the from that can’t be washed off with leather cleaner. DO NOT order from the site.

Worst company I have ever dealt Worst company I have ever dealt with , ordered their ART Boots on 9/2/23 never to arrive ! After numeous Emails & told they were in there way , I eventually cancelled my order in June ! I then requested a refund ! Nearly a month later & still getting the run around via email with all the excuses of email backlogs ! Happy to take your money, but reluctant to honour a refund for non supply of goods in a timely manner . Very poor business practice !