Another Scammed Victim Purchased a dress, took weeks to arrive. Terrible quality and faulty. Returned for refund as per their advertised policy. Only to be told they are new owners and not liable to refund, that I need to claim from previous owner who has now gone bankrupt. After Many emails and lies they have kept my money and told me I can pursue my money back by lodging a small claims case in court. They have disclosed all comments on their social media accounts and blocked customers from allowing to see how many complaints there are. Just completely unethical scammers, I’m confused as to why they are still trading ?

Scam company Scam company! Do not purchase from them! Ordered two jumpsuits in April 2023 that have never arrived. Have requested a refund numerous times via email and Instagram, and no email offering refund or refund has ever arrived. Have now lodged formal complaints with Fair trading QLD, my Credit card provider and Afterpay to investigate and hopefully refund me the hundreds of dollars I’m owed. Poorly run ‘business’ dodgy excuses for not delivering goods/refunds. Completely unprofessional to deal with, constantly using delay tactics and excuses. I think the rating and complaints speak for themselves, I wish I would have read them before ordering.

Love my new dress ❤️ Thank you Mahli the Label ✨ I absolutely love my new dress!! its so stunning and such beautiful quality, it arrived with the sweetest hand written note ❤️ it’s not my first purchase with this amazing label and definitely won’t be my last xxxx

Worst company I have ever dealt Worst company I have ever dealt with , ordered their ART Boots on 9/2/23 never to arrive ! After numeous Emails & told they were in there way , I eventually cancelled my order in June ! I then requested a refund ! Nearly a month later & still getting the run around via email with all the excuses of email backlogs ! Happy to take your money, but reluctant to honour a refund for non supply of goods in a timely manner . Very poor business practice !

Illegal trader Item received (eventually) and was faulty. Returned and told they couldn’t replace because they had no more stock. I asked for a refund as per consumer trading law and I get vague responses saying she’s “unable” to refund me and to “give her another chance”. I’ve lodged a dispute with Afterpay and with the Office of Fair Trading today. Please don’t trade with this dishonest company. New owner is now blaming the old owner for issues. She needs to honour all the returns and refunds if she’s acquired this business. I literally don’t care who owns it.