Rachel Symington
AU5 months and STILL ABSOLUTELY NOTHING Do not order from Mahli. I have been a big supporter of theirs for YEARS and have a large amount of clothing. I place 2 orders for over $300 in August 2023, and knew it was going to be a 6-8 week wait as 1 of the orders was pre-order. It is now January, 2024 and have received nothing. Have emailed 4 times, 1 response saying I will have my orders before the ‘festive season’. That was a lie. I will never buy from this brand ever again. Save your money and shop elsewhere.
Connie
AUBeautiful, high quality pieces & great service I have ordered from Mahli The Label several times and I have always had such a positive experience. I love their leather sandals - so beautiful and high quality, and I have several of their dresses. It is always worth the wait for such gorgeous items and I've always found their customer service really helpful. This brand is one of my all-time favourites.
Poppy Taylor
AUScam company Scam company! Do not purchase from them! Ordered two jumpsuits in April 2023 that have never arrived. Have requested a refund numerous times via email and Instagram, and no email offering refund or refund has ever arrived. Have now lodged formal complaints with Fair trading QLD, my Credit card provider and Afterpay to investigate and hopefully refund me the hundreds of dollars I’m owed. Poorly run ‘business’ dodgy excuses for not delivering goods/refunds. Completely unprofessional to deal with, constantly using delay tactics and excuses. I think the rating and complaints speak for themselves, I wish I would have read them before ordering.
Megan Callaghan
AUSCAMMERS SCAMMERS - Clearly I am another person who has been scammed by this company. Nearly 5 months later, no item, $200+ down and now all all email and contact being ignored. I am contacting trading standards and suggest others do the same
Helen Halia Hanowsky Feeney
GBSomething fishy Like other people, I found them off insta but a few weeks after I placed my order still no shipping notification. They claimed my order was a pre-order but i didnt see anything like that when i checked out. Then I googled them and saw all the reviews of people who three months out did not receive their packages. I went into defense mode and emailed them. They reassured me they werent a scam but my guard was up. I asked them to cancel my order and they readily agreed and continued to follow up but never did. I opened a claim in paypal and ultimately was refunded by paypal. They claimed they werent a scam but they are.