Magnum
GBAmateurAudioStar Very shady company. Read all the reviews. You'll see a very distinct pattern. They are good at taking people's money, but poor at shipping and providing customer service post-sale. They also misrepresent the condition and quality of their used gear.
Consumer
GBCanceled My Order After Soliciting It Company reached out to me re: a “used” item I’d expressed interest in. They offered a deal, and I accepted and paid but not before attempting to upsell me to a new item. I know how this goes, so I declined. Heard nothing. Received no tracking number. Then, got an email that my order was canceled. Apparently, the “used” item they’d sold me was out of stock at the warehouse. I’ve purchased from PAS before with mixed results. Would have to be an amazing deal to get another chance.
Todd Parfitt
GBTerrible, lying customer service Postings don't bother to mention "B" stock items carry NO factory warranty! It took DAYS to get them to answer return emails from Reverb, Then, it took almost 6 WEEKS after they got back the Roland Fantom 07 and refund my payment so I could turn around and buy a NEW 07 with full factory warranty. Then it took 2 more WEEKS to finally get it sent to me after I paid another $1200! When they did finally contact me, it was all patronizing excuses as to why the new one didn't even have the power supply! The box had been opened and the power supply was taken for someone else! They NEVER did send me one! I had to buy one elsewhere. Horrible, despicable customer service. I will never spend another dime here and unless you want to be treated like crap, I advise that you don't either. This is an absolute BULLCRAP way to conduct business, and I'm not the only one they screwed. They also won't let you leave a poor review rating. They block it to cover up their bad business tactics!
Andy Orr
GBI’ve ordered many items I’ve ordered many items - guitars, amp, pedals, microphones, keyboards, etc., and never once had a problem. Actually, I had one problem with a Nord Piano. ProAudioStar put me in touch with the US distributor. The distributor gave me option of returning the piano or getting a huge discount and they’d send me the new wooden side panel that was cracked. They sent me two new side panels and knocked a few hundred off the price. I’ve read the reviews but I swear, proaudiostar has never let me down. Im a real person, a longtime customer and professional musician. The deals are always stellar and only one time did an item marked “used” actually look used. Everything else has been new condition in an open box. I admit, sometimes the prices are too good but again, they’ve been great.
Brian Truhn
GBQuick shipping on a high end guitar for… Quick shipping on a high end guitar for 30% less than anywhere else. In fact, I could not get the price I got on brand new guitar with ProaudioStar on a used one from anywhere else. Guitar arrived in manufacturer sealed box in perfect new condition.