Brian Truhn
GBQuick shipping on a high end guitar for… Quick shipping on a high end guitar for 30% less than anywhere else. In fact, I could not get the price I got on brand new guitar with ProaudioStar on a used one from anywhere else. Guitar arrived in manufacturer sealed box in perfect new condition.
Eric Michaels
GBFantastic customer service It turns out I purchased the wrong guitar for me. After requesting a return, ProAudioStar responded without delay, kept communications open, arranged a RMA and label. Once received they quickly issued a full refund with no additional charges. Outstanding service!
charles casterline
GBHi I was leary on purchasing a squire… Hi I was leary on purchasing a squire telecaster but I must say I’m in awe with it and your company. I got the guitar in 3 days it came professionally packed the setup and action is spot on to my liking. Thanks again I will continue doing business with you Happy Holidays.
rockinstephen
GBBest Deal Out There! Previously, I've ordered gear form Musicians Friend and Sweetwater. This time I was looking for a Squier CV Starcaster. PAS had the guitar offered for $130 less than those two! It arrived in short order and was very well packaged. The service rep with whom I placed the order was very helpful. I will certainly consider them in the future. I'm sorry to hear that some of you had a negative experience. To PAS Customer Service - I hope you carefully read and consider the negative reviews. You need to make sure that any mistakes you might have made are never repeated. Remember, the customer is always right!
Consumer
GBCanceled My Order After Soliciting It Company reached out to me re: a “used” item I’d expressed interest in. They offered a deal, and I accepted and paid but not before attempting to upsell me to a new item. I know how this goes, so I declined. Heard nothing. Received no tracking number. Then, got an email that my order was canceled. Apparently, the “used” item they’d sold me was out of stock at the warehouse. I’ve purchased from PAS before with mixed results. Would have to be an amazing deal to get another chance.