Magnum
GBAmateurAudioStar Very shady company. Read all the reviews. You'll see a very distinct pattern. They are good at taking people's money, but poor at shipping and providing customer service post-sale. They also misrepresent the condition and quality of their used gear.
Peter Krollik
GBReceipt Doesn't Reflect What I Paid For I've bought a lot of products from ProAS. I've only had one significant problem over a number of years. I'd ordered an expensive piece of gear that was supposed to be in excellent used condition at a price significantly below what others were offering it for. I received my receipt for the used item after paying for it. However, I was then given the option to pay somewhat more for a new unit, the increase in price left it still well below the competition. I received the unit. I can't tell if it's mint used or new but it seems to be new. Now here's the problem. I wanted a receipt that showed it was a new item in case I ever wanted to sell it I thought it might make a difference. I was told they can't do that. They say their systems don't provide that option. That seemed quite lame. I never got the proper receipt. But otherwise good as I indicated, so 4 instead of 5 stars.
Charlie Amstone
GBThese guys are crooks These guys are crooks! Placed an order on May 21. After reading several complaints....I canceled the order within an hour. Received an email from rep saying he'll check with shipping and get back to me. He never did. I followed up several times via email and phone all which were not returned or answered. Disputed the charge with Affirm. Today learn Affirm sided with ProAudioStar and I'm responsible for the loan on a product I never received. Now I'm being proactive and discovered tons of complaints on line and facebook about ProAudioStar.There are dozens of complaints of taking money and not shipping product. Next step is seeking legal advice.
Stephen Arpey
GBSubstandard - Buy Elsewhere Whoever is in charge of this company's Facebook advertising is doing a poor job and the ads are formatted in properly so that if you want to know what the product actually is you have to click on it. This is a waste of time for the customer and it's a waste of money for the company. I commented on a couple of their erroneous ads and my comments were deleted so I sent them a Facebook message with examples of ads by Sweetwater and musicians friend and American musical Supply and rather than learn something, whoever the thin-skinned person was that got my message just blocked me and wrote me off. Big mistake.
rockinstephen
GBBest Deal Out There! Previously, I've ordered gear form Musicians Friend and Sweetwater. This time I was looking for a Squier CV Starcaster. PAS had the guitar offered for $130 less than those two! It arrived in short order and was very well packaged. The service rep with whom I placed the order was very helpful. I will certainly consider them in the future. I'm sorry to hear that some of you had a negative experience. To PAS Customer Service - I hope you carefully read and consider the negative reviews. You need to make sure that any mistakes you might have made are never repeated. Remember, the customer is always right!