Excellent customer service I ordered a digital subscription in error but the customer service team at Zinio were brilliant. They cancelled my order straight away and followed up with emails to make sure I'd received the refund. Couldn't fault it. I wouldn't hesitate to buy from them if I ever wanted a digital subscription in the future.

He was able to answer my questions He was able to answer my questions. He was friendly and knowledgable. He may need to be a little more informative--I asked a lot of questions that were information he could have given me before I asked. He represents the company and could possibly sell membership with a little more of a sales pitch.

Very Helpful -

Zinio is a great app for magazines… Zinio is a great app for magazines subscription! The customer service is very resourceful and patient! The customer service, Tom, has helped me resolve all kinds of issues I had within a very short period of time. I am very happy that I can read all kinds of magazines across the world!

Mostly excellent I’m a little astonished at some of the negative reviews but then we can all have different experiences with these things. However I’m gobsmacked that quite a few people thought they were getting hard copies of magazines. It’s quite clear that this is a digital platform. My experience has been very good although sometimes I worry about the timeframe from when the magazine is released as to when it appears in my library. I assumed that it would be online as soon as it was in the newsstand. But altogether great app.