Fast and courteous refund I didn't know that a subscription I had ordered was set to automatically renew. When I found the $76.40 charge on my credit card I was very upset. I contacted Zino Customer Service and explained my situation. Within less than 24hrs, a representative contacted me by email to let me know that they were processing my refund. I was very pleased with such fast and courteous service.

Excellent customer service I ordered a digital subscription in error but the customer service team at Zinio were brilliant. They cancelled my order straight away and followed up with emails to make sure I'd received the refund. Couldn't fault it. I wouldn't hesitate to buy from them if I ever wanted a digital subscription in the future.

There was an error There was an error, and charged my CC account, but was reversed immediately as soon as I brought it to their attention. I have been a customer for many years, and mistakes have been few and far between, and always fixed to my satisfaction swiftly. I highly recommend Zinio for any magazine purchases!

You respond so quickly and professionally I found it difficult to change the email address that I had been using to a new mail address and couldn’t locate where to access it in the site. A personal message that wasn’t A BOT 🤖 makes all the difference.

Avoid Issues are typically not available on ZINIO until weeks after actually published. Currently two issues of my subscription have been published, neither is available on Zinio, 1 is 6 weeks after publication and the other 2 weeks after publication. Not fit for purpose, avoid