Run From These Thieves This company is nothing other than a bunch of scammers and thieves. I bought a book for my grandson and was then signed up for a bogus virtual library that I never wanted. They just decided to add me and charge me $103.16 in September, 2022. I noticed the charge again on October 2, 2023 and called customer service. I requested a refund for both charges as I never requested the bogus virtual library and they refunded the October charge but told me it was just too bad that I fell for their scam and wouldn't refund the September, 2022 charge. Do NOT purchase from them. They will rob you and sign you up for things you don't want, won't use and laugh all the way to their bank. A shameful way to conduct business as they prey on the unsuspecting.

I would give zero if I could I would give zero if I could. The books themselves are fine but the company is a fraud. They offered many different social media creators including myself a $250 payment to promote their books and then disappeared or offered less then half that pay AFTER the content was made. Myself and another creator have already posted this on social media. I will be reporting them to the better business bureau by the end of the week. Disgusting people runs this company.

Real people giving Real Service In a world that is more AI than Real, where our conversation is by text rather than mouth and our lives are governed by unseen, yet controlling forces, I was delighted to find Puppy Dogs & Icecream. They are real people writing about real life and providing real books to give children a real understanding of a real life. And the cherry on top is their service. It is beyond every other service experience I have had in recent years. My email to customer service was answered within the hour. It was personable and understanding and included an action on their end that I thought I may have to fight for. They are the REAL Deal.

Kids love the app! I love that my subscription allows my kids to use the Puppy Dogs & Ice Cream app too! Always prompt and reliable service and resolution too! Thank you!!

Billed *AGAIN* for canceled subscription I was just billed $97.00 for a "trial" subscription that I canceled a year ago. I never knowingly authorized any ongoing subscription with this company in the first place and canceled it after being billed $97 in September 2022. I have accessed no content from this company in the past year. I live on a fixed income and cannot afford to pay for something I didn't order and haven't used.