Samny Jimenez
GBI would give zero if I could I would give zero if I could. The books themselves are fine but the company is a fraud. They offered many different social media creators including myself a $250 payment to promote their books and then disappeared or offered less then half that pay AFTER the content was made. Myself and another creator have already posted this on social media. I will be reporting them to the better business bureau by the end of the week. Disgusting people runs this company.
Kari Bruehl
GBKids love the app! I love that my subscription allows my kids to use the Puppy Dogs & Ice Cream app too! Always prompt and reliable service and resolution too! Thank you!!
Janice Carta
GBI just found that I am being billed monthly for a subscription. I just found that I have been being billed for a subscription since April 2023. This is December 2023. I called to ask what this was about; they could not answer what purchase was made because they did not know. When I asked to cancel they stated that they can only refund the past three months. A BIG scam because it is another aggressive marketing scheme to get paid for nothing. Their billing information on my bank statement says Puppy Dogs and Ice Cream Pub. Apparently when I saw the charge in the past, I ignored it because we do go out for ice cream and often the business's billing on our statement show a different name that is not on the business that we patronized. Tricky way to make a profit.
Cherie R
CAReal people giving Real Service In a world that is more AI than Real, where our conversation is by text rather than mouth and our lives are governed by unseen, yet controlling forces, I was delighted to find Puppy Dogs & Icecream. They are real people writing about real life and providing real books to give children a real understanding of a real life. And the cherry on top is their service. It is beyond every other service experience I have had in recent years. My email to customer service was answered within the hour. It was personable and understanding and included an action on their end that I thought I may have to fight for. They are the REAL Deal.
Jo
GBPublished paperback books and digital library I have ordered a dozen or so books from PDIC. They have great moral lessons told in a kind and relatable way for young children. The illustrations are adorable. I recently needed to cancel my online subscription for the digital library as we aren’t using it anymore. While the website wouldn’t allow me to get to the appropriate page, a quick chat exchange took care of the problem.