Pamela Baker
GBI ordered an XS Power Battery I ordered an XS Power Battery, D6500. I had great service and it works awesome in my truck. Would definitely order again!
Roal Small
GBi purchased product itv24 on june 4 and… I purchased spark plugs from Horsepower direct and didn't get any, couldn't contact anyone or get any response to messages, I wrote a review and forgot about the transaction. 8 months later I was contacted about my review hurting their business and if i dont change it the would be taking me to court. I stated that i was astonished about how they didn't mention my purchase or offered a refund but they wanted me to change my review. I was also not impressed at how they were not trying to change my experience. They finally stated that the product i ordered was no longer available but i could choose another product or get store credit. I chose a simular product and i received it a few days later. They sent me updates of the order all the way to delivery. I still didnt open the package a week later. I thought this was how they should be treating a customer from the beginning to get great reviews. Maybe this was all due to Covid does strange things to people.
James bushnell
GBI bought my ej20 head studs on 10/10 I bought my ej20 head studs on 10/10, shipping said it should be here on 10/23. I haven't received them. I emailed horsepower direct about why I have yet to receive them yet and I was told that they were having trouble getting the part and it should be at my door from roughly 11/5 - 11/11. Its 11/15 now and I still haven't received them. I'm waiting on them to put my engine back together. If they were to give me an update periodically instead of waiting for me to email them about a week after I was told it should have of been at my door then I wouldnt of been that upset.
Nsjakcnsl
GBWell considering my purchase was nearly… 5 years ago Well considering my purchase was nearly 5 years ago and NOW you are reaching for feedback ... i ordered an exhaust. The tips came in super bent and out of shape. Service tried to blame ME (after receiving and unboxing) and almost didn’t get the tips replaced. After much hassle, got them but super rude customer support. Hopefully y’all have gotten better in 5 years.
Nicholas Dimarco
GBSo I ordered Wiseco pistons and I was… So I ordered Wiseco pistons and I was getting worried that I wasn’t going to get them cause I read the reviews about this place after my purchase I was freaking out when I read these reviews cause I just spent almost 500 dollars. I got in touch with some guy at the company and he told me the ones I wanted were not their and recommended the size up from what I wanted turned out it was actually what I thought I ordered in the first place my item got shipped out the day after I talked with him and if you are worried about your purchase just call them and make sure they have what you want first. I got scared for a bit thinking I got ripped off but they made good and my pistons arrived today at an amazing price a150 $ cheaper than anywhere else thanks to everyone at horsepower direct