Trustpilot is a real platform where… Trustpilot is a real platform where scammers exposed by the legit reviews of affected peoples. Kindly make trustpilot as healthy that people who scamed by different sites not only get sympathy but also recovery of scam dollers . Or kindly blacklist those companies and make them answerable in courts . Kindly make this platform a way to justice .

i purchased product itv24 on june 4 and… I purchased spark plugs from Horsepower direct and didn't get any, couldn't contact anyone or get any response to messages, I wrote a review and forgot about the transaction. 8 months later I was contacted about my review hurting their business and if i dont change it the would be taking me to court. I stated that i was astonished about how they didn't mention my purchase or offered a refund but they wanted me to change my review. I was also not impressed at how they were not trying to change my experience. They finally stated that the product i ordered was no longer available but i could choose another product or get store credit. I chose a simular product and i received it a few days later. They sent me updates of the order all the way to delivery. I still didnt open the package a week later. I thought this was how they should be treating a customer from the beginning to get great reviews. Maybe this was all due to Covid does strange things to people.

So far going on 2 weeks with zero… So far going on 2 weeks with zero communication. Spent about 700 with them thinking I was getting a deal. I see all the bad reviews getting flagged which should tell you all you need to know. I have been calling them daily during weekdays to no avail, text hasn't worked, neither has email. I left a comment on their IG page about the situation along with someone else which promptly got deleted and I have the screenshots. The day I ordered I talked to someone and he seemed helpful but not anymore. I even messaged em saying " I don't mind a long lead time I just wanna know what is going on" worst experience I've had with a seller in pretty much ever.

Terrible Terrible experience, was sold back ordered rods that they claimed had in stock, gave me runarounds as to why they hadn’t shipped such as “were at a racing event but will ship as soon as we’re back” then ignored my for a month and I had to have my credit card company to file a dispute and get my money reimbursed because they wouldn’t cancel my order. Will never even consider them for future purchases.

Worst customer service I’ve ever dealt… Worst customer service I’ve ever dealt with in my life. Tried contacting horsepower direct for a week straight, every way possible with no response. Will never try to order from them again.