DeAnna Powell
GBAlto Books I ordered a book from Alto for nursing school. I received the book on time and everything. The only issue I had was I was missing a few chapters and some of the pages were upside down. I have been trying for 4 weeks to get my partial refund, but no luck! I keep getting emails saying it’s been processed but I haven’t seen anything. This has forced me to get my bank involved. Im not happy with their service and how they handle things. Other than that the books are legit and cheap which is a benefit.
Sierra
GBAwful service I ordered a book on August 16th, a few days before classes started, and it's now August 30th and the end of the second week and I still haven't received the book. I emailed customer service and haven't heard anything back. The site is cheap, but I would just go with Amazon because they're at least reliable.
Daisy
GBGreat price, unreliable shipping My book was supposed to arrive friday (I paid extra for shipping) but arrived the Wednesday after. I emailed customer service and got no response about the delay. The book is right and the price was good, but be prepared to wait a while.
Claire
GBThis company is TRASH This company is TRASH. I ordered a textbook, I waited 26 days. They NEVER sent any shipping information and never shipped my book. I contacted the company and a "Justin K." responded with a weak apology saying they would refund me. I NEVER GOT A REFUND. I'm tired of dealing with this horrible company. This company is a scam. DO NOT BUY FROM THEM. Even their comments on reviews of their shady business are lies trying to discredit the jaded buyers who were cheated and lied to by this company.
GettingEven
GBABSOLUTE GARBAGE ABSOLUTE GARBAGE! Purchased a book and received an International Version. Their BS site says they will provide return shipping for mistakes but had to pay out of my own pocket. The book was received by these clowns and I was told twice that I would be refunded and still nothing! DO NOT DEAL WITH THESE CLOWNS! I will be paying them a visit when I visit San Jose early next year to personally recoup my refund and give them a taste of their own medicine... See you soon Justin K!