Second Time And Still Great! When I first signed up, I had nothing but good things to say. Today, when I upgraded my account, they outdid themselves. Every time I need something, They are there for me. I couldn't be happier. I won't hesitate to recommend them to anyone needing merchant services (in fact, I already have).

It took 5 phone calls and many attempts… It took 5 phone calls and many attempts to fix issues with the terminal that you provided us. Finally after threatening them to change providers, they sent a machine that works. Then once received and hooked up, I could not batch out without a password, which I do not want nor could the tech remove from the system. No follow thru or customer relations whatsoever. They finally sent me a machine that worked and did not require a password to batch out. I would give them a 4 star review.

Blue Dog has been great to work with Blue Dog has been great to work with. We have worked with them for many years and we have never had a problem using any credit cards. Unfourtnatly due to covid-19 and other unseen circumstances we had to close our business but I would recommend this company to anyone of my family and friends. There customer service is especially amazing. We worked with Michelle Dean for all our needs and she did a fantastic job at explaining everything and helping us get what we needed. Thanks again Blue Dog for amazing service!!

Avoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.

So frustrated with the continual… So frustrated with the continual increase of nickel dime charges and then a huge jump for non-compliance. Please note, during the time of "non-compliance", the service was not used. Fortis was not able to provide any documentation that I had been informed of non-compliance - which I had not received. I cancelled my contract and was still charged. Stay away! There are plenty of other services that will process CCs for FFLs