Avoid this payment processor. Original Review 04/01/2021: BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business. UPDATE 07/10/2023: Now the company is called Fortis. I have been attempting to cancel my account since May '23. I didn't receive a response until June 1st, apparently so they could still charge me for the entire month of June. My recent emails to the rep that sent me a DOCUSIGN for cancellation have not been returned. My merchant statement (from one of 3 logins) had a customer number on it that was just for the company that prepares the statement, not Fortis. I found Fortis' number and was in a queue for 15+ minutes telling me there were X number of callers in front of me. When I was next, it sends me to voicemail. The fees increased on me with simply a small note on a statement a few months prior. If they finally stop charging me, I would appreciate it. I am simply trying to get confirmation my account is canceled. They at least honored their no cost cancellation fees I was told initially (maybe?). Chase began offering credit card processing for firearm dealers with no monthly fees. Then I have the option of using Authorize.net with my Chase account to process Credit Cards online.

Know your provider, Fortis is a shell game Years of use, millions processed, they are hidden deeper than the Biden Family Crime syndicate. After hours of calls, diggind, handoffs and frustration, I find the rood of the issue. Confront them. When I cancelled my account, they say i didnt cancel all the way. Zero dollars processed for a year, and they keep taking $127/MO. Refused to refund even with my proof of cancellation and gave me 90 days. I swear, card processers are akin to the scum of the earth.

Blue Dog has been great to work with Blue Dog has been great to work with. We have worked with them for many years and we have never had a problem using any credit cards. Unfourtnatly due to covid-19 and other unseen circumstances we had to close our business but I would recommend this company to anyone of my family and friends. There customer service is especially amazing. We worked with Michelle Dean for all our needs and she did a fantastic job at explaining everything and helping us get what we needed. Thanks again Blue Dog for amazing service!!

ABSOLUTE TRASH COMPANY TO DEAL WITH ABSOLUTE TRASH COMPANY TO DEAL WITH. MULTIPLE CHARBEBACKS WERE APPROVED BECAUSE WE SHIP TO GUN STORES SO THAT CUSTOMERS CAN GO THRU A BACKGROUND CHECK PRIOR TO TAKING POSSESSION OF FIREARMS. FORTIS STATES THAT THE FIREARM SHIPMENT MUST GO TO THE BILLING ADDRESS AND NOT THE GUN STORE. HOW DO YOU MANAGE TO PROCESS TRANSACTIONS FOR THE FIREARM INDUSTRY AND KNOW NOTHING ABOUT HOW ONLINE GUN PURCHASES WORK??? GARBAGE....

BlueDog was truly a key member of our… BlueDog was truly a key member of our team from putting together our business plan, banking, to and through contstruction and an incredibly successful opening. We were provided 24/7 support every step of the way with a strong understanding of our uniques needs and experience. Strongly recommend these folks, as they provide all of the merchant processing services of the others but on a a small business level. Thank you!!!!!