As a new client of Blue Dog As a new client of Blue Dog, I was unsure how the process worked and needed help setting up my account. I feel very fortunate to work with Blake, who was very helpful, professional, and knowledgeable. End of the day, Blake answered all my questions, helped me get set up, and got the ball rolling for my business. I am very pleased with Blue Dog, and especially Blake's superior's quality of customer service! Many Thanks, Greg M Golden Eagle Arms LLC

They don't fulfil their word about ££ Not enough feedback. One mentoring meeting the signal was horrid and then my mentor and the company never rebooked that meeting. Just messaged me see you in 2 weeks. Says an hour a day would make it work, unfortunately it didn't for me. Good people good human beings. But after 3 or 4 months and 4 different types of trying to get the business going, none of the methods worked(for me) so I then decided to step back and respectfully ask for the refund. As they promised. Emails back and forth for weeks. And nothing. At least after the 4 months we've worked together and decided it wasn't for me. They would and could have paid me back. They didn't, so careful when reading the waiver. Just unhappy about the refund policy. My new mentor said. Well let them know how you feel. And I did.

It took 5 phone calls and many attempts… It took 5 phone calls and many attempts to fix issues with the terminal that you provided us. Finally after threatening them to change providers, they sent a machine that works. Then once received and hooked up, I could not batch out without a password, which I do not want nor could the tech remove from the system. No follow thru or customer relations whatsoever. They finally sent me a machine that worked and did not require a password to batch out. I would give them a 4 star review.

So frustrated with the continual… So frustrated with the continual increase of nickel dime charges and then a huge jump for non-compliance. Please note, during the time of "non-compliance", the service was not used. Fortis was not able to provide any documentation that I had been informed of non-compliance - which I had not received. I cancelled my contract and was still charged. Stay away! There are plenty of other services that will process CCs for FFLs

Blue Dog has been great to work with Blue Dog has been great to work with. We have worked with them for many years and we have never had a problem using any credit cards. Unfourtnatly due to covid-19 and other unseen circumstances we had to close our business but I would recommend this company to anyone of my family and friends. There customer service is especially amazing. We worked with Michelle Dean for all our needs and she did a fantastic job at explaining everything and helping us get what we needed. Thanks again Blue Dog for amazing service!!