Gino
GBAndre and his team have been absolutely… Andre and his team have been absolutely phenomenal getting my business processing up and running. It's great to know you have people on your side and willing to help. BlueDog is also a very good and easy processor to navigate. I highly endorse Andre Anderson and recommend you give him a ring! He made the process super smooth, even through my less-than-smooth situation.
Amanda
GBExcellent customer service Excellent customer service! Sales rep Archie G. was so helpful getting everything setup for my new business. Super friendly, and upfront with what they do. I highly recommend Blue Dog! Thank you for having such commitment to your customers and I am very excited to use the virtual terminal in my store!
Bruce Stevens
GBKnow your provider, Fortis is a shell game Years of use, millions processed, they are hidden deeper than the Biden Family Crime syndicate. After hours of calls, diggind, handoffs and frustration, I find the rood of the issue. Confront them. When I cancelled my account, they say i didnt cancel all the way. Zero dollars processed for a year, and they keep taking $127/MO. Refused to refund even with my proof of cancellation and gave me 90 days. I swear, card processers are akin to the scum of the earth.
Golden Eagle Arms LLC
GBAs a new client of Blue Dog As a new client of Blue Dog, I was unsure how the process worked and needed help setting up my account. I feel very fortunate to work with Blake, who was very helpful, professional, and knowledgeable. End of the day, Blake answered all my questions, helped me get set up, and got the ball rolling for my business. I am very pleased with Blue Dog, and especially Blake's superior's quality of customer service! Many Thanks, Greg M Golden Eagle Arms LLC
John
GBPoor customer service Poor customer service. I was signed up with Blue Dog credit card servicing. I was never notified that Fortispay purchased Blue Dog. The fees went up after Fortispay took over merchant services. I was compliant with the PCI-DSS at one time, Then after Fortispay took over I started getting charged the non compliant fee. When I cancelled with Fortispay they said that I owed $$$ for early cancellation. I said my contract was with Blue Dog not Fortis. Poor business ethic's.