Completely unprofessional Called to cancel services which initially took over a month. Then to find out they only canceled 1 of 3 services we had with them when we should have only had one. 3 months later we have been charged over $800 and when we called back the had no record of us ever calling nor could they figure out anything helpful. This company has been completely awful to solve our problems with us and they just act dumb. Do NOT waste your hard earned money on this scam of a company. You'll never get your money back.

Poor customer service Poor customer service. I was signed up with Blue Dog credit card servicing. I was never notified that Fortispay purchased Blue Dog. The fees went up after Fortispay took over merchant services. I was compliant with the PCI-DSS at one time, Then after Fortispay took over I started getting charged the non compliant fee. When I cancelled with Fortispay they said that I owed $$$ for early cancellation. I said my contract was with Blue Dog not Fortis. Poor business ethic's.

Trusted and Reliable! Having a credit card processing company you can trust is important for a small start up business like mine and Bluedog is that company. The team at Bluedog has been awesome! Great communication and follow up. Can't speak enough great things about them. Can't wait to start processing credit cards from my online sales.

It took 5 phone calls and many attempts… It took 5 phone calls and many attempts to fix issues with the terminal that you provided us. Finally after threatening them to change providers, they sent a machine that works. Then once received and hooked up, I could not batch out without a password, which I do not want nor could the tech remove from the system. No follow thru or customer relations whatsoever. They finally sent me a machine that worked and did not require a password to batch out. I would give them a 4 star review.

Know your provider, Fortis is a shell game Years of use, millions processed, they are hidden deeper than the Biden Family Crime syndicate. After hours of calls, diggind, handoffs and frustration, I find the rood of the issue. Confront them. When I cancelled my account, they say i didnt cancel all the way. Zero dollars processed for a year, and they keep taking $127/MO. Refused to refund even with my proof of cancellation and gave me 90 days. I swear, card processers are akin to the scum of the earth.