Quick shipping and received in time Quick shipping and received in time, great printer! Build it is really a great experience to discover 3D printing domain but could be frustrating for someone who hope a printer ready out of the box. I have the dual extruder version, but I haven't tested dual yet. Over all I'm very happy with this purchase for the price and for the quality of the parts. Easy update available of the printer to add double fan for the Nozze and filament sensor. Just little negative point regarding the manual of installation that miss details to assemble some parts

Ridiculously responsive Ridiculously responsive? Maybe that’s not the right word :-). But I have never had such a good experience with customer support. The timing of my purchase was not great as they were completely out of stock and missed a holiday and a pandemic outbreak. Despite all of this, they still manage to get my order out after multiple emails to update me on the status so that I never had to worry about what was going on. When it finally arrived, everything was as advertised And even quite a bit better than expected.

it is sitting, unusable in a corner.... never made it through a single calibration Kit came with random extra pieces and the PDF instructions that came with the kit were corrupted, so I had to use the youtube videos provided... that wouldn't be so bad but the videos show a different (yet similar kit) that is put together THE WRONG WAY causing HOURS of disassembly and reassembly. The auto-leveling sensor (upgrade from the base unit) was faulty so the extruder pushed down hard into the plate (breaking mounts/pieces, bent rod) before i could power off the unit. After 13 hours putting this kit together, it is sitting, unusable in a corner.... never made it through a single calibration.

My first 3D printer My first 3D printer, I have help getting started though. Less than a week and have already started into production getting great results. Enjoy having the large format being able to print one solid piece. It arrived slightly damaged, 3DPrintersBay and Phrozen had replacement parts being shipped out in under 12 hours with no hassle. Amazing customer service from both.

Very happy with fast delivery Sidewinder X2 I received the Artillery Sidewinder X2 a few days ago. Delivery was about 9 days, and was tracked using UPS Tracker. The printer assembly was simple; only 3 large pieces with screws already installed. Some instructions for bed leveling were not fully clear, but YouTube helped here. Prints were much faster than the Ultimaker 3, and were perfect; no strings, and smooth, using PLA+ from Micro Center. The touch screen looks good, but has had some mis-touches (maybe needs calibration). Still, I like this 3D printer. Very happy with the printer and the delivery.