Ridiculously responsive Ridiculously responsive? Maybe that’s not the right word :-). But I have never had such a good experience with customer support. The timing of my purchase was not great as they were completely out of stock and missed a holiday and a pandemic outbreak. Despite all of this, they still manage to get my order out after multiple emails to update me on the status so that I never had to worry about what was going on. When it finally arrived, everything was as advertised And even quite a bit better than expected.

Quick reply to email and order shipped… Quick reply to email and order shipped right away.

Great company Great company. Family run. They go above and beyond what is expected I highly recommend them. My Photon S was delivered well protected and exactly on time from California warehouse. It took about 10 minutes to get my first print going. I’ve heard a few people complain that plastic casing seem breakable. I don’t really slam my printer around. So I’m not worried. All the critical parts seem rock solid.

Great customer service I had a unique situation in buying a laser engraver. The customer service went above and beyond to ensure I could complete my purchase. They had by far a much better price than the consumer giants out there. Shipping was timely, product as advertised. Great job overall.

Great, fast service, good prices Could have bought my printer direct from the manufacturer, price was about the same, but thought having a USA company provide it in case of any issues was a good idea. I am very pleased that I did. There was a minor shipping issue with the manufacturer, and Andy responded to my email within the hour to set it straight. Everything arrived in pristine condition and my first several prints came out perfect. I will be continuing to use 3DprintersBay with confidence. Thanks!