We've used Hostmantis for many years SLOW websites We've used Hostmantis for many years, we orginally started with a promotion. Slowly they cancelled our promotion packages, now they have started throttling SSD packages down to SLOW the speed of website the entire I/O is very very slow. If you have more than 5 or 10 visitors looking at your website at the same time, it will take forever to load. The service is impolite and can be arrogant at times. No use of SSD if they choke the I/O down and pile on everybody on the same server. I hope they truly improve their service. Update: The point is that the NVME claims SSD are useless if the IOPS are throttled heavily. We barely have 10 to 30 visitors a DAY, and if those visitors complain about the load speeds then its a poor experience. My IT person has doublechecked and found it to be slower than the previous packages.

Server keeps getting hacked Server keeps getting hacked. Lost all of our website content

Price Increase Price Increase. Everyone knows cPanel has raised prices, so hosting companies have to pass it on. But, HostMantis raised prices by almost 100%. As the cPanel price increase is nothing close to 100% and effects mostly reseller accounts, which my hosting isn't, this is just a huge price increase for no reason.

Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

I've been with these guys since 2014… I've been with these guys since 2014 and I've never had any major issue and I've never had any minor issue last more than a few hours at most. My sites SEO remains top notch also because of request time and availability. I preach these guys to everyone that I run into.