The option to create new accounts doesn't appear The problem is that I can't access the reseller because the option to create new accounts doesn't appear. After waiting several weeks for the answer, today the only thing they answered me was: Ticket #699670 Daniel Nerivon: Do you still require assistance or may this ticket be closed?. I can't believe it, I waited patiently for several weeks and today there is no solution and they answer this.

This is a no-nonsense host This is a no-nonsense host. The uptime is great as is the reliability. The support is swift and courteous. I had one issue with setting up private nameservers with a reseller account and this was never really resolved. Aside from this though I would recommend HastMantis.

HostMantis support is excellent and… HostMantis support is excellent and fast! I have used HostMantis for 2.5 years and have needed support only 10 times. Each time they have been fast and accurate. At their low prices, I was prepared for slower response time. I have been pleasantly surprised. Having used HostGator and, early on, GoDaddy, I looked for and found this inexpensive hosting service. I've been pleased with their stability and customer service.

We've used Hostmantis for many years SLOW websites We've used Hostmantis for many years, we orginally started with a promotion. Slowly they cancelled our promotion packages, now they have started throttling SSD packages down to SLOW the speed of website the entire I/O is very very slow. If you have more than 5 or 10 visitors looking at your website at the same time, it will take forever to load. The service is impolite and can be arrogant at times. No use of SSD if they choke the I/O down and pile on everybody on the same server. I hope they truly improve their service. Update: The point is that the NVME claims SSD are useless if the IOPS are throttled heavily. We barely have 10 to 30 visitors a DAY, and if those visitors complain about the load speeds then its a poor experience. My IT person has doublechecked and found it to be slower than the previous packages.

Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!