Lousy service and offline for days Unfortunately, after the sale of HostMantis, the support became unsustainable, a long response time and always with answers without technical content and very simple. I've been a long time customer, I've always loved Host Mantis, the speed, support and especially the loading time of sites with litespeed servers. The crucial reason for cancellation was the server crash, offline for more than 30 hours, this is unacceptable for a hosting service like Host Mantis

I consider myself a newbie in the web… I consider myself a newbie in the web development and these guys are really amazing. They're very fast, patient and very helpful with your concern and they'll make sure that your concern will be resolved immediately. In my 5+ years with Host Mantis, they never failed to amaze me and did extra mile solving my issues. I tried other hosting providers but HostMantis's service is really different and more accommodating.

Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

Solid To be honest ..I am surprised to see so many bad reviews. I ve been with HostMantis for over a year, tried 1 Entry and 2 Advanced shared hosting plans till now with servers in EU/London and Direct Admin cause it is a lot cheaper than cPanel ..and I have to say my experience has been great so far. The servers are super fast. The resources are generous and stable. The support is limited to emails ..but it is fast nonetheless - still not the friendliest or most helpful around. Truth is that some years back I started off with a really good experience on another hosting company ..but on the way it all changed, servers got bloated and it all became eventually a nightmare. Hope this will not repeat. Thumbs up for HostMantis :)

Good hosting I found hostmantis on some forum related to hosting when they posted some offer around 2 or 3 years ago. i signed up just because it was super cheap and i didn't have any expectations. But i got a reliable hosting with good speeds. I didn't face any down time or issues. However, as promised they didn't continue the life time promotion offer. In offer i got for $10 USD per year for life, now i it got increased to around $70 USD. Still it is worthy and i am happy to continue.