Solid To be honest ..I am surprised to see so many bad reviews. I ve been with HostMantis for over a year, tried 1 Entry and 2 Advanced shared hosting plans till now with servers in EU/London and Direct Admin cause it is a lot cheaper than cPanel ..and I have to say my experience has been great so far. The servers are super fast. The resources are generous and stable. The support is limited to emails ..but it is fast nonetheless - still not the friendliest or most helpful around. Truth is that some years back I started off with a really good experience on another hosting company ..but on the way it all changed, servers got bloated and it all became eventually a nightmare. Hope this will not repeat. Thumbs up for HostMantis :)

They won't accept your order easily They won't accept orders easily, even though I provided my exact address, phone no. ordered using my wifi etc. they won't accept it. I was even paying 1 year upfront & asked they can call the phone to verify identity, still won't accept. Only reply was > Unfortunately we cannot provide more specific information as to why the decision to not accept the order was made. If staff looks, ticket #458309 for reference. I think they do some user profiling or something, hard to say, but that's what I felt by their replies. After hearing good things about them, it was a disappointment for me.

This is a no-nonsense host This is a no-nonsense host. The uptime is great as is the reliability. The support is swift and courteous. I had one issue with setting up private nameservers with a reseller account and this was never really resolved. Aside from this though I would recommend HastMantis.

Continuously increasing service prices Arbitrarily increasing the service price by 25% without any improvement in service quality. They also removed customer discount codes being applied on the service. Customer support is very bad. Stay away from this provider!

Our websites have been down now for 2… Our websites have been down now for 2 days with no access to C - panel. All our tickets raised have come back with a generic response, nothing to address the issue or give an incline as to what is actually happening with the servers so there is a huge possibility that our client websites are gone with all the data. This is absolutely ridiculous !!!!!!