I've been with these guys since 2014… I've been with these guys since 2014 and I've never had any major issue and I've never had any minor issue last more than a few hours at most. My sites SEO remains top notch also because of request time and availability. I preach these guys to everyone that I run into.

HostMantis support is excellent and… HostMantis support is excellent and fast! I have used HostMantis for 2.5 years and have needed support only 10 times. Each time they have been fast and accurate. At their low prices, I was prepared for slower response time. I have been pleasantly surprised. Having used HostGator and, early on, GoDaddy, I looked for and found this inexpensive hosting service. I've been pleased with their stability and customer service.

Server keeps getting hacked Server keeps getting hacked. Lost all of our website content

Price Increase Price Increase. Everyone knows cPanel has raised prices, so hosting companies have to pass it on. But, HostMantis raised prices by almost 100%. As the cPanel price increase is nothing close to 100% and effects mostly reseller accounts, which my hosting isn't, this is just a huge price increase for no reason.

Not worth the hassle If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!