Ordered a record in December Ordered a record in December. Website currently says it's in stock but every time I check they basically tell me to go eat a poo. Seems like five months is a little long for getting an order...

I placed my order on January 28 I placed my order on January 28. I was told 8 weeks at most. We are now in May and I have not heard anything from your company about my purchase. I want to cancel my order with you.

Absolutely awful Absolutely awful. I ordered a record in November... It's now April. It still hasn't arrived, nor have I received any updates or clarification. I have contacted customer services multiple times to be told that they are waiting on the manufacturer? Don't advertise or sell products you don't have and have no plans on having then! It's an absolute joke. They have no sense of urgency, or business sense in general it would seem. Shame. Avoid at all costs unless you like being frustrated and disappointed.

Terrible customer service Terrible customer service. Ordered a record for my son in November 2023 for a Christmas present. It is now almost May 2024 and the only responses I have received to my multiple emails only say "be patient" and "we'll eventually get to it." Meanwhile they advertise that the same album is "in stock" and ready to go. Total scam.

Do not buy from Merchbar Made my pre-order one year ago to the day. Missed the promised August ship date. Missed the promised October ship date. Missed the promised January ship date. It's been so long that the credit card I ordered with no longer exists. Save your money, buy direct from artists when you can. Merchbar is a scam.