R Wood
GBMy daughter bought two identical albums… My daughter bought two identical albums before Christmas. Four months later...Nada. No vinyl, no refund. I replaced them with an Amazon order today. I considered using Merchbar in the past, but shied away due to the reviews. Good call on my part. Bad call on my daughter's part.
Julius
GBOrder Never Shipped Order Never Shipped Still waiting on an order I placed over a month ago. I'm only now seeing all these reviews. It's consistently poor here, reviews.io and Better Business Bureau. I absolutely regret ordering from this scam of a company. Hoping to get my refund handled after filing a complaint with the BBB.
William Capogreco
CAHorrible company Horrible company, I've been waiting for over 6 months for an album that should have been here for christmas. Every single time you contact support, the only thing they tell you is " it's delayed, wait more "
Anna
GBNever Shipped I placed my order for a Noah Kahan vinyl on January 4th. My bank has been charged and I’ve received my order number, but there has been no notice of shipping. It is now May and I still have not received my vinyl. I have emailed customer service and they told me I could cancel my order or keep waiting but that they had no updates. Considering this is a gift, I’m very disappointed and wish there was better communication. 5 months with no update is ridiculous.
Paul Mizzi
GBMerchBar is a SCAM Same thing everyone is saying, ordered a record, got confirmation. BUT NEVER SHIPPED. I contacted their customer service who only told me that there was issues with their supplier and had no estimated ship date. DO NOT USE, MerchBar is a scam.