R Wood
GBMy daughter bought two identical albums… My daughter bought two identical albums before Christmas. Four months later...Nada. No vinyl, no refund. I replaced them with an Amazon order today. I considered using Merchbar in the past, but shied away due to the reviews. Good call on my part. Bad call on my daughter's part.
Jackie B
GBAmazing Customer Care I purchased a Boxset that was signed by the artist. When my boxset was received the signatures were missing. I contacted the Merchbar customer care and the team started handling everything. I received several update emails explaining my status. I have ordered several items from Merchbar and I will be a customer for life. I feel so confident placing orders with their amazing customer care team. My order was replaced and I am so impressed with how my concern was resolved! The customer care team really worked to get my order corrected. I want to thank them and let each and every one of them is truly appreciated!!
rory brown
GBOrdered a record in December Ordered a record in December. Website currently says it's in stock but every time I check they basically tell me to go eat a poo. Seems like five months is a little long for getting an order...
Jonathan Park
AUWorst quality gilden t-shirt ever Worst quality gilden cotton t-shirt I've ever seen!! I'll never use these c*nts again. Capitalism. Pathetic.
Leah
GBAbsolutely awful Absolutely awful. I ordered a record in November... It's now April. It still hasn't arrived, nor have I received any updates or clarification. I have contacted customer services multiple times to be told that they are waiting on the manufacturer? Don't advertise or sell products you don't have and have no plans on having then! It's an absolute joke. They have no sense of urgency, or business sense in general it would seem. Shame. Avoid at all costs unless you like being frustrated and disappointed.