Kim Roche
GBSiriusXM New App issues… I have had SiriusXM for about 4 years and have been very frustrated with the rollout of the new App in January. I had several days of being unable to stream music on my IPad and the features are different with ‘the library’ than prior ‘favorites’. Seems like a big step backwards. Called tonight to report issue and told to remove the App from Ipad. Was unable to install the SiriusXM App as it was not in the App Store (unless you are a Dealer, or Business). Wow! Unclear what happened, but the overall functionality has dramatically declined and now impacts ability to stream. Hoping for resolution and improved service.
Bruce Wells
GBJust cancel the account!!?? I've been trying to cancel my account for 2 hours I've tried on the phone I've tried online I've tried using the text feature and it never works. Believe me when I figure this out I will never use them again
Bloodthirsty Vegan
GBDon't! Predatory! They will not allow cancelation. After 25 minutes of scripted dialog:"Very well sir, if you insist we will cancel your service". Except they don't. They even have a work-around for a "Do Not Pay" with your bank. You will have Sirius for life. Guess I'll have to cancel my debit card entirely. How convenient.
HL
GBSiriiusXM needs to rein in its telemarketing unit We've been with XM (both mobile and residence) almost from the beginning. It can be very helpful when major developments occur on the world stage. it's penetration of broadcast interests is deep and invaluable. However, its billing arm, renewals and such, can be overly aggressive. One can receive myriad calls from its telemarketing arm 24/7, weekends included. This is an onerous practice and should be stopped.
David F Riggins
GBFor Greed First let me tell you the reader my wife and I have been Sirius XM customers so long I can't tell you how long.We changed our accts some time back and paid 11 and change each.Today they are charging us EACH 30 and change.I use the support text and the imbecile can't find either of us in your system.This is why you will lose 2 longtime customers!