wes ballard
CAThe most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.
Ryan
CAI would give even less than 1 star if I… I would give even less than 1 star if I could. I called in February 2024 to cancel my subscription as they raised the price on me substantially. I had 2 vehicles that I paid for the service on. I called back in April after being charged almost triple what I was quoted and was told that the price I was given was per radio. I was very clear when I called in February that it was for 2 radios in 2 separate vehicles. I was given a dishonest deal that they will not live up to. Best they could do is double what I was offered so I am out. With streaming available at much cheaper prices and easily available in vehicles, Sirius is not worth the money for their repetitive radio services.
Ralph Cramdon
GBTop Quality Sound and Stations. THE WORST CUSTOMER SERVICE EVER! Their sales and customer service are about the worst ever. Reminds me of the day when telephone support really sucked. Not a good memory. The quality of Sirius XM is FIVE STAR! The djs are very awesome and the 2 channels I listen to play song after song unedited top sound quality and selection!! If you desire TOP QUALITY radio ~ It is worth it!
Trust Warrior
CASirius XM sucks!! Sirius XM sucks!!! Old business model, more relevant before Covid when more people commuted to work. The most egregious operating practices of this “business” are AGGRESSIVE marketing and NEGATIVE billing. If you buy a vehicle that comes with their free trial, you’ll learn how it feels. And whatever you do, don’t provide a credit card number - it’s too much damn temptation, to charge indiscriminately, any time they want, years later, after you’ve cancelled and informed the card company not to authorize ANY charges from Sirius XM. NOTHING, EVER! Today, it was another ~ $600 subscription for a car we traded 8 years ago! After having the same conversation and blocking transactions, 3 years ago. And that was FIVE years after we no longer had the car! NO service is worth ongoing abuse and aggravation, that will be unleashed upon you. Pity the people without options, who promote and support dishonest, Your-money-is-the-ONLY-thing-we-care-about-publicly-traded-companies!
Bonnie Aharoni
GBSirius xm is a VERY dishonest company Sirius xm is a VERY dishonest company. They will use tactics to cheat you out of money, claim they did not receive documents you email them, lead you to believe you have cancelled a service but continue to charge you. The agent at the terrible call center even admitted that she had been lying to me for over a month. BEWARE. This company’s business practices should be investigated and they should be shut down. They are scammers, liars, cheaters.