HL
GBSiriiusXM needs to rein in its telemarketing unit We've been with XM (both mobile and residence) almost from the beginning. It can be very helpful when major developments occur on the world stage. it's penetration of broadcast interests is deep and invaluable. However, its billing arm, renewals and such, can be overly aggressive. One can receive myriad calls from its telemarketing arm 24/7, weekends included. This is an onerous practice and should be stopped.
Chimerat
CADo NOT agree to sign up with them The "free trial" forced on us with the new vehicle expired. We tried RTS on the mail (but they don't bother to have a return address), we tried calling to advise them we are not interested (either their staff doesn't understand English enough to take us off their mailing list, or they're trained to ignore you). Spam is ONGOING issue, so I just put it with today's date as that's the date we got the most recent spam in the mail.
Bruce Wells
GBJust cancel the account!!?? I've been trying to cancel my account for 2 hours I've tried on the phone I've tried online I've tried using the text feature and it never works. Believe me when I figure this out I will never use them again
Gmicallef
GBThese people are horrible!!!~ These people are horrible!!!~ i have apparently two accounts?? Not sure how but I manage the one with three cars online. A lady calls me today and wants me to enter another credit card number over the phone I said no. Please combine the accounts, She said she cant and gave me a customer service phone number, I call and they want a credit card on an automated service! Stupid!
Kim Roche
GBSiriusXM New App issues… I have had SiriusXM for about 4 years and have been very frustrated with the rollout of the new App in January. I had several days of being unable to stream music on my IPad and the features are different with ‘the library’ than prior ‘favorites’. Seems like a big step backwards. Called tonight to report issue and told to remove the App from Ipad. Was unable to install the SiriusXM App as it was not in the App Store (unless you are a Dealer, or Business). Wow! Unclear what happened, but the overall functionality has dramatically declined and now impacts ability to stream. Hoping for resolution and improved service.