wes ballard
CAThe most condescending customer service… The most condescending customer service I have ever dealt with. Would not subscribe to this service. They use a very typical bait and hook program, doubling your fees at the end of the contract term.
Bruce Wells
GBJust cancel the account!!?? I've been trying to cancel my account for 2 hours I've tried on the phone I've tried online I've tried using the text feature and it never works. Believe me when I figure this out I will never use them again
Victor Cypert
GBMy now ex-boyfriend signed up for this… My now ex-boyfriend signed up for this service in December. I dumped him around that time because he was on heroin pretty bad. I unsubscribed from everything I could jut missed this one. Yesterday, they took my last $10 and would not refund it even though I never used their service. They are terrible people and I hope they go out of business!
JohnW
CAWasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel
HL
GBSiriiusXM needs to rein in its telemarketing unit We've been with XM (both mobile and residence) almost from the beginning. It can be very helpful when major developments occur on the world stage. it's penetration of broadcast interests is deep and invaluable. However, its billing arm, renewals and such, can be overly aggressive. One can receive myriad calls from its telemarketing arm 24/7, weekends included. This is an onerous practice and should be stopped.