Wasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel

SiriiusXM needs to rein in its telemarketing unit We've been with XM (both mobile and residence) almost from the beginning. It can be very helpful when major developments occur on the world stage. it's penetration of broadcast interests is deep and invaluable. However, its billing arm, renewals and such, can be overly aggressive. One can receive myriad calls from its telemarketing arm 24/7, weekends included. This is an onerous practice and should be stopped.

Just cancel the account!!?? I've been trying to cancel my account for 2 hours I've tried on the phone I've tried online I've tried using the text feature and it never works. Believe me when I figure this out I will never use them again

For Greed First let me tell you the reader my wife and I have been Sirius XM customers so long I can't tell you how long.We changed our accts some time back and paid 11 and change each.Today they are charging us EACH 30 and change.I use the support text and the imbecile can't find either of us in your system.This is why you will lose 2 longtime customers!

Playing games with pricing The company baits you with a heavily discounted annual plan and then, after a year, switches you to a significantly more expensive plan, hoping that you will not notice. If you call them and threaten to cancel, they offer progressively discounted plans, going from $20+ per month down to $7 per month. If you cancel, they will call you back and offer an even better deal, as low as $5/month.