Gmicallef
GBThese people are horrible!!!~ These people are horrible!!!~ i have apparently two accounts?? Not sure how but I manage the one with three cars online. A lady calls me today and wants me to enter another credit card number over the phone I said no. Please combine the accounts, She said she cant and gave me a customer service phone number, I call and they want a credit card on an automated service! Stupid!
JohnW
CAWasted my time to try to cancel them Wasted my time to try to cancel them. Call back system took longer than the original wait time. Customer service rep repeatedly tried to upsell me to continue paying, even after I told him I wanted to cancel
David F Riggins
GBFor Greed First let me tell you the reader my wife and I have been Sirius XM customers so long I can't tell you how long.We changed our accts some time back and paid 11 and change each.Today they are charging us EACH 30 and change.I use the support text and the imbecile can't find either of us in your system.This is why you will lose 2 longtime customers!
Ralph Cramdon
GBTop Quality Sound and Stations. THE WORST CUSTOMER SERVICE EVER! Their sales and customer service are about the worst ever. Reminds me of the day when telephone support really sucked. Not a good memory. The quality of Sirius XM is FIVE STAR! The djs are very awesome and the 2 channels I listen to play song after song unedited top sound quality and selection!! If you desire TOP QUALITY radio ~ It is worth it!
Kim Roche
GBSiriusXM New App issues… I have had SiriusXM for about 4 years and have been very frustrated with the rollout of the new App in January. I had several days of being unable to stream music on my IPad and the features are different with ‘the library’ than prior ‘favorites’. Seems like a big step backwards. Called tonight to report issue and told to remove the App from Ipad. Was unable to install the SiriusXM App as it was not in the App Store (unless you are a Dealer, or Business). Wow! Unclear what happened, but the overall functionality has dramatically declined and now impacts ability to stream. Hoping for resolution and improved service.